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Questions & Answers
- Model:
- TBS-3103-05
- |
- SKU:
- 6577935
Highly rated by customers for: Sound Quality, Comfort, Battery Life
$89.99Your price for this item is $89.99
Page Showing 1-13 of 13 questions
Q: QuestionWhat is the driver size of the headset?
- A:Answer The headset is equipped with 40mm drivers.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the battery life of this gaming headset?
- A:Answer This gaming headset boasts an impressive battery life of up to 40 hours.
This question and answer was generated by AI based on customer and product data.Q: QuestionCan I use this headset with my Nintendo Switch?
- A:Answer Yes, this headset is compatible with PS5, PS4, PC, Nintendo Switch, and mobile devices.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this headset have a microphone?
- A:Answer Yes, the headset has an omni-directional, flip-to-mute microphone.
This question and answer was generated by AI based on customer and product data.Q: QuestionHow do I customize the audio settings on this headset?
- A:Answer You can customize the audio using the Swarm II app for PC and mobile. This app allows you to access a 10-band audio EQ, microphone EQ adjustments, and firmware updates.
This question and answer was generated by AI based on customer and product data.Q: QuestionIt says it’s not compatible with the ps5 is it because it’s not fully charged yet?
Asked by Keven.
- A:Answer Hello Keven! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Answered by Turtle Beach Support
Q: QuestionCan I buy the usb part separately
Asked by Anonymous.
- A:Answer Spare USB Transmitter are available to purchase from the official Turtle Beach website. Best Regards.
Answered by Turtle Beach Support
Q: QuestionWhat is the manufacturer warranty?
Asked by Warranty.
- A:Answer Turtle Beach products include a 1-year manufacturers Warranty in the US/CA, and a 2-years in the EU/UK. Best Regards!
Answered by Turtle Beach Support

Q: QuestionCan you make calls with this headset?
Asked by Anonymous.
- A:Answer Yes you can make calls and FaceTime videos with this headset
Answered by velozzity831
Q: QuestionWorked for 2 weeks then the transmitter flashes red and will not connect . Tried Everything including the hard reset the reset on the transmitter by unplugging it waiting three seconds plugging it back up unplugging it three seconds plugging back up
Asked by TammyBanks.
- A:Answer Download the app called Swarm II from the play store. Connect your USB receiver to a laptop or a PC, turn on the headset, connect to the head set with your phone and the app, allow the app to update your headset and the USB receiver. Takes about 20 minutes but it will work when done.
Answered by NathanM
Q: QuestionAre these also compatible with a usb-c to aux cord?
Asked by Urv.
- A:Answer Yes it’s only for USB-C cable
Answered by velozzity831
Page 1, Showing 1-13 of 13 questions
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