A:AnswerIf the light level in the room you place the TV in is substantially different from the one you had it calibrated in you should benefit from a new calibration. If the light level is significantly brighter you my find a new calibration a necessity.
A:AnswerA calibration is an optimization of your television done by a professional with professional equipment (meters etc.). What you are experiencing will not be fixed by a calibration, but sounds like an issue with the TV or some connections.
A:AnswerI did not buy a Sony Projector TV, I bought a Samsung 65" TV and it was installed by Best Buy. I was told by Geek Squad that it cannot be callabrated for three months after purchase! I sure hope I have not been sold a bill of goods by the Geek Squad because we paid for the callabration when we bought the TV.
A:AnswerHi there. Thanks for your question! We might be able to work on the TV. We'd actually recommend connecting with your local Best Buy store first and they'll direct you for how to proceed. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerBased on my understanding, the TV calibration is not really based on SD, HD, Dolby Vision. Based on my understanding and experience, one main purpose for the Geek Squad TV calibration is to make sure your TV settings, like white balance, are set as close as possible to the recommended industry standards for your type of TV. Once your TV has been calibrated to the standard recommendation, then other settings can be adjusted by the customer to their own personal viewing preferences and program materials. For example, I recently had my TV calibrated, and the key was to make sure the white balance is set correctly based on the TV industry standards; i.g. the core settings of your TV are set as good as possible for your TV. Therefore, after calibration, you do not want to make changes or adjustments that would impact the newly calibrated base settings. Plus, it is a good idea to record or document what the base settings are for your newly calibrated TV.
Now, as I watch different types of programs, the images may be different based on the quality and format of the TV program. Therefore, I have adjusted the "color" setting (not TINT) to the way I like the color to look. For example, I don't like the skin tone for people to be too warm or orange, so I adjusted the color down to make skin tones less orange or red like. Plus, I usually watch TV in a dark room; therefore I usually turn down brightness.
A:AnswerThe prior answer wasn't helpful. I heard they bring an xRite i1 Pro 2 for a spectrophotometer and not sure if they also use a colorimeter. I think they use Calman or something similar for software.