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Questions & Answers

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Page Showing 1-8 of 8 questions
  • QuestionHow does the service work?

    • Answer When you order TV Haul Away and Recycling along with TV delivery or installation, Best Buy will haul away your old TV and make sure it’s responsibly recycled. They will transport the TV to one of their vetted and trusted recycling partners and recycle your old TV in compliance with applicable laws and regulations. This service helps free up space in your home.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the recycling process environmentally friendly?

    • Answer Best Buy makes sure your old TV is responsibly recycled. They offer the most comprehensive appliance and electronics recycling program in the United States. Consumers recycle more electronics with Best Buy than any other retailer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre there any restrictions on the size or type of TV that can be recycled?

    • Answer This service will haul away your old TV and make sure it's responsibly recycled, regardless of what retailer you bought it from.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat happens to the old TV after it is picked up?

    • Answer Your old TV will be responsibly recycled. Best Buy will make sure your old TV is transported to one of their vetted and trusted recycling partners. They recycle in compliance with applicable laws and regulations.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I cancel the haul away service

    Asked by Anonymous.

    • Answer Call Best Buy In-Home Service. Their phone number is listed on the Best Buy web page.

      Answered by PhillipB

  • QuestionInstead of hauling away old tv I want to relocate it to another room

    Asked by Anonymous.

    • Answer Call Best Buy and make arrangements with their installers to have your old TV moved from your current room to another room.

      Answered by PhillipB

  • QuestionCan I cancel this service before my new TV arrives?

    Asked by Tabby.

    • Answer Yes. Just call Best Buy that let them know there are some services you want to cancel. You should be able to cancel your service request on-line.

      Answered by PhillipB

  • QuestionNo one showed up. No one called. 3rd attempt at trying to have my tv hauled away. I’ve already paid.

    Asked by Claude.

    • Answer Best thing to do is call Best Buy Customer Service regarding the issues you have with their TV haul away service. Make sure you mention that you already prepaid for TV removal and the amount of attempts you made for someone to come out and pickup your TV.

      Answered by PhillipB