A:AnswerHey there. Thank you for reaching out about this! More than likely it could, I'd recommend checking the weight limit of the mount and the weight of the TV. If the mount can hold it, you should be okay. Ideally, you'd want to step up to the next mount just to be safe. If you have any further questions or concerns, please let us know!
A:AnswerHi there. Thanks for reaching out about this to double check. Most of the time, we will go out 25 miles one way for an appointment. This shouldn't be an issue. However, it might be a good idea to double check. We'd recommend contacting your local Best Buy store to get a definitive answer on this. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thanks for connecting with us on this! We may be able to run power through the wall to get this taken care of. It is a little difficult when dealing with flush mounts. Because these kinds of services can be quite complex, we normally like to start off with a free site survey and send an agent to check out the location. This allows us to make sure we're on the same page and ensure we have everything we need. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Randy. Thanks for your question. The wall mount is currently not included in the service as there are several options to choose from. We'd be happy to assist in finding the best one for your set up. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your great question. We can absolutely come out to the home and do that! Total Tech Support allows us to perform services on devices whether they're purchased through us or not. To get started with this, you can either connect with your local Best Buy or contacting us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question. The service includes mounting and connecting the TV to your devices. But it does not cover the assembly of the TV stand. That would be under furniture assembly. You can learn more about that service here: https://www.bestbuy.com/site/furniture-assembly/7983346.p?skuId=7983346. If you would like help getting this added onto your order, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there! Thanks for your great question. This service would include the cords getting run either through the wall or through the cord cover kit. I hope this helps! If you have further questions or would like help setting up the appointment, please connect with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thanks for your question. This service would cover us also taking down the previous TV and mount. We'll take care of it! If you have any further questions, please reach on out!
A:AnswerHi Gaile. Thanks for connecting with us about your install. We would definitely want to check the notes for the installation and make sure we're using the right installation SKU. To get started with this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Molly. Thanks for your question! You are correct. The work on one TV is a single service. So depending on what you need done, I would recommend purchasing Total Tech Support if you don't already have it. It will discount all three services down to $50 which will likely save you more than the plan costs. You can find out more information by visiting: https://www.bestbuy.com/site/services/total-tech-support/pcmcat1494357892646.c?id=pcmcat1494357892646 or calling us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for your question. Generally, the installers will only mount the TV(s) and mount(s) under this service. If you have any questions or need additional services, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerWith a premium install they will make sure that all the components including a sound bar and any connections are set up correctly. They do not leave until your television is running perfectly with any remotes, sound bars DVD players etc complete turn key installation. From my understanding the basic installation is merely mounting your TV to the wall
