Questions & Answers

Q: QuestionIs it possible to extend the length of these lights?

• A:Answer Yes, these lights are extendable.

Q: QuestionAre these lights compatible with smart home devices?

• A:Answer Yes, these lights are compatible with Google Assistant, Amazon Alexa, or Apple HomeKit.

Q: QuestionHow many lights are on this icicle string?

• A:Answer This icicle light string has 190 lights.

Q: QuestionCan the lights synchronize with music?

• A:Answer Yes, the lights can synchronize with music using a separate accessory.

Q: QuestionDoes this lighting product have dimming capabilities?

• A:Answer Yes, this product has dimmer features available.

Q: QuestionCan these lights be used outside?

• A:Answer Yes, these lights are suitable for both indoor and outdoor environments.

Q: QuestionFrom the pucture for this product it looks as as though there are 2 separate light strings as no wire seems to be joining them. Are there also 2 controllers? Or is there a connecting cable? What is the lighted length of the 190 lights for this product

Asked 5 years ago by Mar.

• A:Answer No, only one controller, the wires are clear so hard to see. Lights are very bright and many designs to choose or make your own. 600 lights are way to many for. 6’-7’ tree may only need a 400 even a 200 light set

  Answered 5 years ago by TwinklyVerified Purchase

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Q: QuestionCan this connect to DMX? (Digital Multiplex)

Asked 3 years ago by Zach.

• A:Answer Dear Zach, only Twinkly PRO support the ArtNet/DMX protocol and the OSC protocol. For Twinkly retail, like the Icicle Lights LED 190 RGB, this option is not available.

  Answered 3 years ago by twinkly Team

  
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Q: QuestionAre they connectable to put on the roof line or do you need separate power lines, I am looking for the specs, but cannot find !

Asked 4 years ago by Trinitty177angel.

• A:Answer They can’t be linked to another string of lights physically but still run in sequence.

  Answered 4 years ago by JohnNVerified Purchase

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Q: QuestionWhat size tree will this length fully accommodate from top to bottom?

Asked 5 years ago by Mal.

• A:Answer The Twinkly Icicle lights are not specifically for a tree; they are more decorative and hang down, like icicles, from a mantel or roof line. As a reference, the Twinkly Pre-Lit tree is a 7.5 ft tree with 400 lights. For a smaller tree, the 250 count LED light string would be adequate. The Twinkly 250 Light String is sold in Best Buy stores and on bestbuy.com. https://www.bestbuy.com/site/twinkly-smart-light-string-250-led-rgb-generation-ii/6422788.p?skuId=6422788

  Answered 5 years ago by TwinklyRepresentative

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Q: QuestionIs each string 18ft or are they 9ft each for a total of 18ft?

Asked 2 years ago by Tracy723.

• A:Answer Total of 18 feet. Two 9 foot strands get hung side by side. All attached to one plug

  Answered 1 year ago by JconradVerified Purchase

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Q: QuestionHow do I string together two sets of Twinkly Generation II 190 strings? There is no connector at the end of the strings as per the diagram.

Asked 3 years ago by Marty.

• A:Answer You don’t physically connect them. You need to set them both up on your app individually, then use the app to join them so they function together.

  Answered 3 years ago by CrotonCherVerified Purchase

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Q: QuestionDoes the RGB+W allow the user to create warm white to cool white and all shades, hues, and tones in between like the Silver & Gold version does? I am trying to match white lights I already own but also want the RGB flexibility to create other colors.

Asked 3 years ago by Santa.

• A:Answer Of course, with LEDs RGB+W profile you can reproduce all the pure white tones (warm and cool) and the color palette of the Multicolor range. So, in addition to the 16 million colors developed by the 3 RGB channels, this special LED can play an amazing PURE Warm White. Alone, or blended with the other colors. Hope this helps.

  Answered 3 years ago by twinkly Team

  
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Q: QuestionAre they waterproof or adequate for winter or to get wet if it rains?

Asked 3 years ago by Luvfaith7.

• A:Answer I keep them outside on my gutters. All through winter rain and snow in Illinois. I do cover the control piece and plug with a large ziplock bag to keep moisture away from that part. Never any issues.

  Answered 1 year ago by JconradVerified Purchase

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Q: QuestionDo they have the capability for white and color?

Asked 4 years ago by roxy.

• A:Answer Hello! The RGB edition can reproduce white, but it is the result of the blend between the 3 RGB color sources; if you prefer to get pure white (or warm white), the RGB+W version is also available.

  Answered 3 years ago by twinkly Team

  
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Q: Questionwhat is the lighted length of these icicle lights? how can I extend the lighted length without purchasing another controller?

Asked 5 years ago by MarT.

• A:Answer The lighted length is 16 feet. I setup 4 of these and I don't believe there is a way you can extend the length without purchasing more of the same. The app will allow multiple string to be assigned or grouped.

  Answered 5 years ago by DennisVerified Purchase

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