Questions & Answers

Q: QuestionCan these lights be used outside?

• A:Answer Yes, these lights are made for both indoor and outdoor use.

Q: QuestionHow many lights can be synchronized together?

• A:Answer Multiple light strings can be synchronized in groups, up to 4000 LED lights.

Q: QuestionDoes the app work with apple devices?

• A:Answer Yes, the operating system is compatible with Apple iOS.

Q: QuestionDoes the light string have dimmable lights?

• A:Answer Yes, the product specifications indicate that the light string is dimmable.

Q: QuestionAre these lights customizable?

• A:Answer Yes, the product specifications indicate that the lighting is customizable.

Q: QuestionWhat is the length of the string of lights?

• A:Answer The string length of these lights is 26.25 feet.

Q: QuestionIs one set of 250 enough to cover an average 7ft Christmas tree?

Asked 5 years ago by ScottS.

This question was asked about the related product: Twinkly - Smart Light String 250 LED RGB Generation II - Multi

• A:Answer I had only one 250 light set and it looked really cool and my tree was 7 foot but two of these strands or a line with 600 lights would be even more impressive. The lights are very bright so adding a second set would make the tree even more memorizing but at 100 bucks on average or 350 for a 600 strand that is pretty expensive... If you a pro who sets these up professionally then who cares what it costs, the lighting effect would get you noticed..

  Answered 5 years ago by Mesmerizing

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Q: QuestionIs this plug in located in the middle of this set? Like the 600 set? Instead of at just one end of the lights?

Asked 5 years ago by plugin.

This question was asked about the related product: Twinkly - Smart Light String 250 LED RGB Generation II - Multi

• A:Answer That is a unique way of thinking of it, but you are correct: From the plug, there are two separate strands of lights. It is not one long continuous strand. There is a long lead from the plug to the start of the lights. I have a 10’ tree and have zero issues getting the lights to the top of the tree.

  Answered 5 years ago by Tim0835

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Q: QuestionAre these lights multicolor?

Asked 4 years ago by Saro.

This question was asked about the related product: Twinkly - Smart Light String 250 LED RGB Generation II - Multi

• A:Answer Yes, and programmable. Take a look at the Twinkly website.

  Answered 4 years ago by DodadVerified Purchase

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Q: QuestionI was looking for lights to put on our outdoor gazebo. I am looking for lights that you can make red for Valentine’s Day, or green for St Patrick’s day and keep up year round. Do these do that?

Asked 5 years ago by Kelly.

This question was asked about the related product: Twinkly - Smart Light String 250 LED RGB Generation II - Multi

• A:Answer Yes. That is exactly what these lights do...and much more. I highly recommend you also purchase the Music Dongle. It allows syncing to music via its Bluetooth/WiFi microphone. Lots of fun!

  Answered 5 years ago by CliffVerified Purchase

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Q: QuestionWill these lights be able to turn completely white if we wanted?

Asked 5 years ago by Clay.

This question was asked about the related product: Twinkly - Smart Light String 250 LED RGB Generation II - Multi

• A:Answer Rgb lights use a combination of the 3 colors to produce a whitish color. Twinkly has done a fantastic job of making it very close to white... However.. if you buy the 210 count curtain lights... They are RGBW. With a dedicated white diode for brilliance. In my opinion.. both types look fantastic. And the creativity allowed with this product is almost endless once you understand how they work. Buy a few sets and by the time you have set them up.. you will have a pretty good understanding. Tip.. the more lights you have close together... once mapped... the better your effects will be. Tip 2. Map your lights using your phones camera from multiple angles . (Choose 3d mapping) once at least 95% of the lights have turned green... that strand is complete... do the same with each strand.. once complete.. you can sync them by creating a group.. once you have your new group... Map the new group.. it will allow for more complex effects and greatly increase the accuracy .. so you can tell whats going on. Ex. Make an American flag effect ( all effects are free downloads. Or make your own and loop them.

  Answered 5 years ago by AirtoAirMechanical

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Q: QuestionDo these lights have a still mode ?

Asked 5 years ago by Cindy.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer You can program these lights to have virtually whatever pattern you want. If you want still, these can do that too.

  Answered 5 years ago by Ryan

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Q: Questionare they cuttable? what is the maximum number of bulbs that can we connected together?

Asked 5 years ago by Zag1999.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Multiple Twinkly light strings can be synchronized in groups, up to 4000 LED lights and up to 10 strings, under a strong Wi-Fi connection. No physical connection is needed, the whole process is managed by mapping the lights on the Twinkly app through your Wi-Fi network. Twinkly lights cannot be modified or cut.

  Answered 5 years ago by TwinklyRepresentative

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Q: QuestionWhat color is the wire?

Asked 5 years ago by Mario.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Black

  Answered 5 years ago by LouH

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Q: QuestionSo if each light has its own IP address can I drive everything from my PC instead of the app?

Asked 5 years ago by HalDIY.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Each light most certainly does not have its own IP address on your network (but maybe on some intranet only accessible to twinkly, if that uses the IP stack). There is only one IP address per Twinkly device adapter. And no, you will not have access to the lights directly from your PC. At least not without using the Twinkly API directly (or until they release a PC app).

  Answered 5 years ago by RocketGuy3

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Q: QuestionHow bright are these outside on the roof line as compared to a normal string of lights? The lights also appear to be uni-directional like the light will only be brightest straight out from the bulb, is that true or are they multi-directional?

Asked 3 years ago by Deliverance.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Thank you for your interest! Below are the Lumen measurements for the 600 leds RGB strings: white:188lm, power 23.3W red:40lm, power 27.8W green: 125lm, power 26.9W blue:21lm, power 26.6W And they are uni-directional. Hope this helps!

  Answered 3 years ago by twinkly Team

  
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Q: QuestionHi, what STP and SPP stands for? What is the difference between them? Im currently doing my internship at company that manufacturing that twinkly light..but still dont know what it was.

Asked 3 years ago by Ahmad.

• A:Answer Hi Ahmad! STP means Standard and it refers to RGB strings, on the other hand SPP means Special ant it refers to the RGBW strings. You can also find GOP, that refers to the AWW (Gold) edition of our strings. If you have other questions or curiosity don't hesitate to ask us! Chiara

  Answered 3 years ago by twinkly Team

  
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Q: QuestionI live in California can I leave them up on my house outside all year long? Also there is a preset for American flag. How do I string lights for this to work?

Asked 3 years ago by Allyearllong.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Hi! This product is IP44 which means that is certified and suitable for outdoor use The temperature range is from -15 °C to 40 °C or 14°F to 104°F Moreover, I'm glad to give you some pieces of advice to protect both the plug and the controller so that you can enjoy it for a long, long time: Consider placing the plug and the controller in a proof location, and to avoid plunges into the water for a long time. if you don't have any safe place near the string, consider to buy a waterproof box for plugs, which stores both the controller and the plug itself. For the other question, Yes there is a an effect with the American flag in the Twinkly App! Thanks to the mapping feature, You can place your lights as you prefer, there is not a rule! you will be able to create a precise layout of your LEDs and apply the effect with the maximum impact! The only suggestion is more LEDs you have richer the effect will be! Hope this is helpful!

  Answered 3 years ago by twinkly Team

  
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Q: QuestionCan I daisy chain them like most leds or do I have to buy separate sets. I have a 13 foot tree and was wondering how I'd go about lighting it

Asked 4 years ago by Ham.

This question was asked about the related product: Twinkly - Smart Light String 250 LED RGB Generation II - Multi

• A:Answer I have a 14-foot tree with two sets of 600 (each set of 600 consists of two separate strands of 300 each). Each set plugged into a separate outlet at the bottom of the tree, with the lights placed primarily on one side of the tree. The sets are "virtually" linked together - you actually "take a video" of the tree and the app senses where each light is on the tree and programs each light individually that way, interpolating any lights that are not visible or captured in the video.

  Answered 4 years ago by MarcI

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