“We purchased the AMPLIFI system in December. Recently we have been loosing internet and our ISP (Spectrum] says the problem is not on their end. Wondering if there is something we should be doing on a weekly or monthly basis to update?”

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• It is on their end, get a an Arris Modem that is compliant with your bandwidth speed and tell Spectrum you want to use your modem… All of your problems with their service will disappear over night.

  Answered by Realist 4 years ago

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• Your isp is always going to try to say that the issue is on your end. This router has the ability to do timed speed tests. I would have it run speed test daily or even twice a day to get a good idea of what kind of speed you are getting. And always make sure to keep the firmware updated on the router, you can check it from the mobile app.

  Answered by Ryan 5 years ago

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