Questions & Answers

Q: QuestionWhat is the maximum output power of this power bank?

• A:Answer The maximum output power of this power bank is 130 watts.

Q: QuestionDoes this power bank have overload protection?

• A:Answer Yes, this power bank features overload protection.

Q: QuestionDoes this power bank have an on or off switch?

• A:Answer Yes, this power bank has an on or off switch.

Q: QuestionHow long does it take to fully recharge this power bank?

• A:Answer It takes only 2 hours to fully recharge the power bank.

Q: QuestionCan this power bank be taken on an airplane?

• A:Answer Yes, this power bank is airline approved for travel.

Q: QuestionDoes the power bank have a display?

• A:Answer Yes, the power bank is equipped with a TFT display.

Q: QuestionIs this airplane approved?

Asked 7 months ago by AmberT.

• A:Answer Yes

  Answered 5 months ago by user112369Verified Purchase

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Q: QuestionCan it charge an iPhone 17 phone

Asked 3 weeks ago by Anonymous.

• A:Answer It charges it fast!

  Answered 2 weeks ago by OliverVerified Purchase

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Q: QuestionIs this a GaN power bank?

Asked 1 month ago by simontemplar.

• A:Answer Yes, the UGreen PB721 contains FOUR (4) 5,000mAh capacity batteries, wired in series, for a total of 20,000mAh capacity.

  Answered 1 week ago by SmallChungusVerified Purchase

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Q: QuestionIs Warranty of this power bank world wide or only in US ?

Asked 1 month ago by Alex.

Q: QuestionDoes it come with PD3.0 cable?

Asked 1 month ago by Wintter.

• A:Answer It comes with a 5amp usb c to c cable.

  Answered 2 weeks ago by OliverVerified Purchase

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Q: QuestionDoes this support and charge at Samsung's Super Fast charging 2.0 on older Samsung phones, and Super fast charging 3.0 for S26 Ultra?

Asked 1 month ago by Berto.

• A:Answer This power bank supports Samsung's Super Fast Charging 2.0 on older Samsung phones, but it does not support Super Fast Charging 3.0.

  Answered 1 month ago by Anonymous

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Q: QuestionCan this device internal battery be recharged by other usb c power delivery devices?

Asked 2 months ago by Thetestofworking.

• A:Answer Yes, the input supports Power Delivery 65W. You can use a 65W USB-C charger to charge the power bank itself via the USB-C port.

  Answered 1 month ago by Anonymous

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Q: QuestionDoes this have pass-through charging ability?

Asked 2 months ago by SWBear.

• A:Answer Yes, this power bank supports pass-through charging (the ability to charge the power bank while it is charging other devices).

  Answered 1 month ago by Anonymous

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Q: QuestionIs it a fast charger?

Asked 4 months ago by King.

• A:Answer Yes, it is. This power bank supports USB-C Power Delivery up to 100W, which is more than enough to fast-charge most laptops, tablets, and smartphones.

  Answered 1 month ago by Anonymous

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Q: QuestionCan it be set to lower power or trickle mode so it won't shut off when charging small devices?

Asked 4 months ago by Missy.

• A:Answer Yes, this power bank supports trickle mode. To activate it, simply press and hold the power button for 3 seconds after turning on the device.

  Answered 1 month ago by Anonymous

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Q: QuestionHow fast does the charge dissipate while this device is in storage? Can I expect it to work well if I leave it in the car unused for a month or two?

Asked 5 months ago by Steve0701.

• A:Answer To keep the battery in good condition, avoid long-term storage. Please charge and discharge the power bank at least once every 3 months.

  Answered 1 month ago by Anonymous

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Q: QuestionData transfer or synchronization to devices?

Asked 5 months ago by MikeT.

• A:Answer No, this power bank is for charging only — it doesn’t support data transfer or syncing.

  Answered 1 month ago by Anonymous

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Q: QuestionDoes this need a voltage converter to be recharged overseas?

Asked 5 months ago by Anonymous.

• A:Answer The USB-C port supports the following input ratings: 5V/3A 9V/3A 12V/3A 15V/3A 20V/3.25A 65W Max. For the fastest charging speed, we recommend using a USB-C wall charger that supports PD (Power Delivery) 65W or above. Please use the plug/adapter suitable for your local region.

  Answered 1 month ago by Anonymous

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