Questions & Answers

Q: Questiondoes this speaker have a hard drive?

Asked 4 months ago by Anonymous.

• A:Answer No, the Ultimate Ears BOOM 4 speaker does not have a hard drive.

  Answered 4 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the speaker work with Alexa? If not is there a similar speaker that does work with Alesa?

Asked 5 months ago by Marinalayne.

• A:Answer Hey there! No, the Ultimate Ears BOOM 4 does not have built-in Alexa support.

  Answered 5 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I connect to my smartphone? Only +&_ on the speaker

Asked 6 months ago by Anonymous.

• A:Answer To connect your Ultimate Ears BOOM 4 speaker to your smartphone via Bluetooth, follow these steps: Turn on your BOOM 4 speaker > Enter Pairing Mode > Open Bluetooth Settings on your Smartphone > Scan for Devices > Select BOOM 4 > Once the connection is successful, you will hear an audible confirmation from your BOOM 4 speaker, and the Bluetooth light will likely turn solid. Your smartphone should also indicate that it is connected to the BOOM 4.

  Answered 6 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with the charging dock

Asked 11 months ago by Anonymous.

• A:Answer It comes with a usb-c cord. You'll need to purchase a plugin.

  Answered 10 months ago by RobertVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan this be paired with a samsung TV

Asked 11 months ago by rich.

• A:Answer The Ultimate Ears BOOM 4 is primarily designed for use with smartphones, tablets, and other Bluetooth-enabled devices. It can be connected to a Samsung TV if the TV has Bluetooth capabilities.

  Answered 11 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use a bluetooth microphone with this product?

Asked 1 year ago by BB.

• A:Answer No, you can not use a Bluetooth microphone with the Ultimate Ears BOOM 4.

  Answered 1 year ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI recently purchased the UE boom 4 and the battery dies within 2 hours of listening, even though it says 15 hours. Is there something wrong with my speaker? It is probably at 75% volume

Asked 1 year ago by musiclover.

• A:Answer That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 1 year ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this Pair or Let me Access my Youtube Music Playlists, when I press the Magic Button, like it does with other music streaming platforms/playlists? Thanks!

Asked 4 months ago by Rach.

This question was asked about the related product: Ultimate Ears - BOOM 4 Portable Wireless Bluetooth Speaker with Waterproof, Dustproof and Floatable design - Cobalt Blue

• A:Answer You can use the Magic Button on the Ultimate Ears BOOM 4 to control your music—just short press to play or pause, and double press to skip tracks. However, specific playlist access may vary depending on the streaming service and device compatibility.

  Answered 4 months ago by Logitech

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionThe bottom of the speaker has two ports one is for charging. What is the 3.5mm port? Thank you.

Asked 8 months ago by Larry.

This question was asked about the related product: Ultimate Ears - BOOM 4 Portable Wireless Bluetooth Speaker with Waterproof, Dustproof and Floatable design - Cobalt Blue

• A:Answer You're right to ask! The Ultimate Ears BOOM 4 actually only has one port on the bottom, and that's solely for charging. There isn't a 3.5mm port on this particular speaker.

  Answered 8 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this work with Android phone?

Asked 1 year ago by Bh56.

This question was asked about the related product: Ultimate Ears - BOOM 4 Portable Wireless Bluetooth Speaker with Waterproof, Dustproof and Floatable design - Cobalt Blue

• A:Answer Ultimate Ears - BOOM 4 Portable Wireless Bluetooth Speaker are compatible with smartphones, tablets and other devices that support Bluetooth [Advanced Audio Distribution Profile (A2DP)]

  Answered 1 year ago by Logitech

  Helpful (0)Unhelpful (2)ReportAnswer this question