Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Questions & Answers

$49.00
Page Showing 21-24 of 24 questions
  • QuestionCan i receive and send text messages while roaming internationally in UK?

    Asked by jenny.

    • Answer Hey Jenny, thanks for reaching out. If you'd like to use our service internationally, you will have to add international roaming credits to your account. Please click this link to visit our website for more details: https://www.ultramobile.com/international-roaming/

      Answered by Ultra Mobile team

  • QuestionHello, can I have them delivered in France in July and active them in August only? There is a time limit to active the cards ?

    Asked by Quentin.

    • Answer Thanks for reaching out, Quentin. Our expert Care team can handle this for you. Mind giving us a call at (888)-777-0446 please? We're looking forward to assisting you.

      Answered by Ultra Mobile team

  • QuestionIs data(5g or lte) available in France and Italy as well without additional fee? Or is it for states?

    Asked by Jayh.

    • Answer You will pay much more this way. I live in italy most of the year and what I do is get a prepaid vodafone sim. there is one plan that is unlimited for 24 euro a month, you can put more money on the phone using their app or go into a phone store to put credit on, there is also one for 10 euro which gives a lot of data and even calls to the usa but you can do that using whats app for free.. Save your money and get the sim card at a vodafone store. vodafone will also work in France. I don't think this is a good thing to do , using a us sim card in italy or france, Italy has tons of cell service companies. vodafone, wind tre, Tim, Illiad to name a few, and they are a fraction of Us costs. trust me, dont waste your money.

      Answered by DeannaO

  • QuestionIs the Ultra Sim Kit compatible with iphone 5S and is the service available while traveling in Ireland?

    Asked by TapTav.

    • Answer Hey there, you can check device compatibility here by entering your phone’s IMEI: https://www.ultramobile.com/byop/ Calling from Ireland is possible with International roaming credit. You can find more information on roaming here: https://www.ultramobile.com/international-roaming/#intl-roaming

      Answered by Ultra Mobile team