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Brand response from Vantop Team If you use the car charger, please kindly check if the cigarette lighter still provides power after the engine is off. If your car still provides power after the engine is off, then the dashcam will drain the battery of your car until it turns off. In this case, we need to unplug the car charger when the engine of the car is off to avoid the drainage of the car battery. Also, it is suggested to purchase the 3-core hardwire kit. And the parking mode function only can be used when you connect the device to your car via a hardwire kit. If you installed the 3-core hard-wire kit, please kindly note that hard-wire kit has low voltage protection function. When the voltage is lower than 11.8V(+0.2V), the hard-wire kit will automatically cut off the power from the car. Therefore, it will not drain the battery of the dashcam. For your concern, we are sorry that the accessories of the dashcam are not available for purchase from Best Buy. We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
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