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Brand response from Snaptain Team Regarding your issue, please kindly note that our product is suit for the mobile phone which above Android 4.4 or above IOS 8.5. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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