“I bought this phone from here for Verizon and it’s still not unlocking? I have to call geek squad for them to properly unlock it? My brother has been trying to use this phone for days”
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You have to use it with a Verizon plan for 60 days. Then the phone will automatically unlock. From the Verizon website Device Unlocking Policies In order to mitigate theft and other fraudulent activity, newly purchased devices are "locked" to work exclusively on the Verizon network. We have separate device unlocking policies that cover postpaid and prepaid devices, as well as special rules for deployed military personnel. "Unlocking" a device refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier's network on another carrier's network. Due to differing technologies, an unlocked Verizon Wireless device may not work - or may experience limited functionality - on another carrier's network. Postpaid Device Unlocking Policy Devices that you purchase from Verizon are locked for 60 days after purchase. Devices that you purchase from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period, we do not lock our phones at any time. Prepaid Device Unlocking Policy Devices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period following device purchase, we do not lock our phones at any time.
Sorry, there was a problem. Please try again later.You have to use the phone on a Verizon plan for 60 days before it will automatically unlock. This is detailed in the Device Unlock Policies. Prepaid Device Unlocking Policy Devices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period following device purchase, we do not lock our phones at any time.
Sorry, there was a problem. Please try again later.Hi B, This is a Verizon Prepaid Moto E6. That may be the reason why it is not unlocked. This is not compatible with other networks. You may try to get the US version instead. In case you have questions, please email us at [email protected] to further assist you. - Frank
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