“I purchased the VIDBOX, I'm all set up, went through the steps, vhs is playing, vidbox is recording all is going well and then the screen goes black ... the vhs is still playing. this happens every time! timer set for 2 hours. help!”
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Please try uninstalling the VIDBOX application. Then download and reinstall it from the website. If the issue continues, please contact our support team directly to troubleshoot.
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