“We installed the nest hello ourselves. The camera works great but the doorbell chime on the main floor (the one we connected it to) does not work, but the chime in the basement does, and we often get phantom doorbell rings as well. Can Geek Squad help?”
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Yes sounds like a connection issue, I recommend calling Geek Squad to file a "repair" they'll assess it and send someone out.
Sorry, there was a problem. Please try again later.Phantom rings could be the wind. We get them in windy days. Or, it could be set too sensitive.
Sorry, there was a problem. Please try again later.I can't speak for geek squad, but I can tell you that from my experience with them, they will work until they can get it right. And they always get it right for me. I would venture a guess that they can fix it or tell you if you need something else to fix it properly.
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