Questions & Answers

Q: QuestionWhere are the control knobs located on this cooktop?

• A:Answer The control knobs are located on the top front of the cooktop, away from the cooking zone.

Q: QuestionAre the burners on this cooktop sealed?

• A:Answer Yes, this cooktop has 5 sealed burners to help contain spills and make cleaning easier.

Q: QuestionDoes this cooktop have an automatic ignition system?

• A:Answer Yes, this cooktop features the SureSpark Ignition System, which is an automatic electronic ignition and re-ignition system.

Q: QuestionWhat is the BTU rating of the burners on this cooktop?

• A:Answer The five burners have different BTU ratings, ranging from 5,000 to 17,000 BTU.

Q: QuestionWhat type of gas does this cooktop use?

• A:Answer This cooktop uses natural gas but is convertible to propane with kit RLPKC1.

Q: QuestionAre the knobs plastic or metal? We have a GE gas cooktop and the plasticvknobs have melted from pans touching them. I want to avoid that.

Asked 2 years ago by Jamie.

Q: QuestionDoes this come with a kit to convert to propane?

Asked 4 years ago by VikingDifferences.

Q: QuestionWhat is weight of this cooktop?

Asked 4 years ago by Gavtik.

Q: QuestionIs there a downdraft add on available for this cooktop?

Asked 5 years ago by Downdraft.

• A:Answer Yes, there is a downdraft available for this cooktop. I ordered both the cooktop & downdraft the first week of April 2020 & just now had the complete installation of it in August 11,2020. I’ve had to call Bestbuy with to many issues. Heads up about the downdraft, you need to order a separate blower about $600 plus installation is just over $100 for the blower and you still have the downdraft installation cost. Buy the end of it, paid more than expected, took months to install & took the 3rd crew to finally finish the downdraft installation.

  Answered 5 years ago by LilaVerified Purchase

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Q: Questionhow many BTU

Asked 5 years ago by Anonymous.

• A:Answer Its BTU ratings are; Burner 1 Rating 9100 BTU Burner 2 Rating 9100 BTU Burner 3 Rating 16999 BTU Burner 4 Rating 12001 BTU Burner 5 Rating 4999 BTU

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI need a downdraft for a 36 inch gas cooktop. I am looking at these three gas cooktops at your store: Zline Professional 36" gas cooktop; Wolf 36" gas cooktop; Viking 36" gas cooktop Does your store carry a downdraft for either or all of these?

Asked 5 years ago by Beckie.