Skip to contentGo to Product Search
Main Content

Questions & Answers

No content
  • Visible by Verizon Bring your own phone Visible $25/mo Unlimited data - Verizon's 5G Network - Unlimited mobile hotspot - Up to 480p SD video quality - Unlimited talk, text, to Canada & Mexico See back to check your phone compatibility. Bring your number or get a new one.
  • Scan below to make sure your phone works with Visible Visit visible.com/retail/compatibility to see if your phone works with Visible - most phones are compatible.
  • Visible makes switching easy Check your phone's compatibility Visit visible.com/retail/compatibility to see if your phone works with Visible – most phones are compatible. Choose a SIM Kit preloaded with plans starting at $25/mo Our unlimited 5G plans run on the Verizon network. Get the Visible app We'll guide you through the rest in-app, or assist you in-store at Best Buy.
  • The network that covers 99% of the population Visible runs on Verizon's 5G and 4G LTE networks, so you don't have to worry about your coverage. Powered by Verizon v's ble by Verizon
  • The clear choice for no-contract wireless - Unlimited data, no hidden fees Enjoy unlimited data, talk & text, without unpleasant surprises. - Powered by Verizon Stay connected with the nation's most reliable 5G & 4G LTE network. - All the hotspot you can handle Stream wherever you are domestically with unlimited mobile hotspot. - 24/7 access to actual humans Get all-day access to Visible's expert care team via chat. - Activate in less than 15 minutes Join in-store at Best Buy, or online with the Visible app. v'sble by Verizon
  • Buying Guide: Visible Wireless video 1 minutes 31 seconds
  • Visible - The ultimate wireless hack video 0 minutes 29 seconds

Visible - $25/mo plan + eSIM/pSIM Kit - Unlimited 5G data included - Blue

Model:
DFILLSIM-CDBP30-A
SKU:
6642659
$20.00
Save $5
The comparable value is $25.00
Page Showing 1-20 of 30 questions
Ask a Question

  • QuestionAre there any hidden fees with this plan?

    • Answer No, there are no hidden fees with the Visible plan.
    This question and answer was generated by AI based on customer and product data.

  • QuestionCan I use this plan to refill my current service?

    • Answer Yes, this contract-free 30-day plan can be used to refill your current service.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDoes this plan include calls to other countries?

    • Answer Yes, it includes unlimited talk & text from US to Mexico & Canada.
    This question and answer was generated by AI based on customer and product data.

  • QuestionWhat kind of network does this plan use?

    • Answer This plan uses Verizon's 5G network.
    This question and answer was generated by AI based on customer and product data.

  • QuestionWhat video streaming quality does this plan offer?

    • Answer This plan streams video at up to 480p SD.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDoes this plan provide access to human assistance?

    • Answer Yes, you get 24/7 access to Visible's expert care team via chat.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDoes this plan include unlimited hotspot data?

    • Answer Yes, this plan includes unlimited hotspot data at up to 5 Mbps.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDo we have a choice to choose the phone number?

    Asked by Joy.

    • Answer Yes! You have two primary methods for selecting your phone number: 1. Keep Your Current Number (Porting) - this is the best option if you want to keep your existing phone number, which you're currently using, from your old carrier. 2. Get a New Number - if you opt for a new number, you will typically be able to choose the Area Code (the first 3 digits), which is based on the ZIP code of your service address. The system will then let you choose from a list of available numbers within that chosen area code for the next 3 digits of the phone number. The last four digits of the phone number are system-assigned. We're here to walk you through the porting or new number activation process if you need help! Connect with us anytime on social media: @VisibleMobile (Facebook & Instagram) @Visible (X & TikTok) r/Visible (Reddit)

      Answered by Visible Team

  • QuestionDoes the data plan have a high speed data cap? What is the typical download/upload speeds?

    Asked by Luke.

    • Answer Great question! While all Visible plans include unlimited data, the data speed can vary depending on which plan you have. With the Visible (Base) plan, your data is deprioritized and you may experience slowdowns during peak times when the network is congested. To avoid this, the Visible+ & Visible+ Pro plans offer unlimited premium data, which is protected from congestion-based slowdowns, giving you a more reliable high-speed access. Keep in mind, this only applies to on-phone data; activities like video streaming and hotspot use have their own speed caps on all plans. Want to see all our network features? Check them out here! https://www.visible.com/help/network-features Need more help? We're here for you! You can find us on any of our social channels: - @VisibleMobile (on Facebook and Instagram) - @Visible (on TikTok and X) - r/Visible (on Reddit)

      Answered by Visible Team

  • QuestionDo I get a discount on my FIOS monthly charge for bundling it with Visible?

    Asked by rce.

    • Answer I’m glad you brought that up! I’m sorry to clarify that Visible and Fios accounts are managed on separate systems, so we don't currently offer a combined monthly discount. However, I highly recommend checking the promotions page on our website! Our standalone rates are often lower than traditional bundled plans, which could save you even more in the long run. If you'd like to dive deeper into our services and plans, our Social Media Team is ready to help! Follow us @VisibleMobile (FB/IG) or @Visible (TikTok/X), and definitely check out r/Visible on Reddit for tips from other members. We're here 24/7!

      Answered by Visible Team

  • QuestionCan I port my Verizon Fios land line phone number over to my visible cell phone?

    Asked by Anonymous.

    • Answer We'd love to have join the Visible family! Porting a Verizon Fios landline to Visible is absolutely possible. Just a heads-up - landline-to-mobile transfers usually take longer than mobile-to-mobile; it can take 2 to 10 business days for all features to fully activate. Check out this link for the full instructions on how to port your number to us: https://www.visible.com/help/how-do-i-transfer-port-my-number-to-visible Need help with your port? Find us on social media at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible (Reddit). We're here to help you port that landline phone number seamlessly!

      Answered by Visible Team

  • QuestionHi, i meant what is yr return policy on the sim kit? (not in general)

    Asked by An.

    • Answer That’s a great question! If you ordered your SIM through the Visible website, there’s no need to return it. Since the card itself is free, it will simply expire if it isn't activated within 30 days. If you purchased a SIM kit at Best Buy, you can check out their website for their specific return policy. For any further questions or clarification, you can catch us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible (Reddit). We’re always here to make sure all your questions are covered!

      Answered by Visible Team

  • QuestionWhat is yr return policy?

    Asked by Ali.

    • Answer Glad you asked! Since we are a digital-only carrier, our return policy generally focuses on the hardware (phones and wearables) you buy directly from us. You have 14 days from delivery to return or exchange a device. To get your money back, just follow these three rules: Condition: The device must be "like-new" (no cracks or water damage). Contents: Include the original box, manuals, and all accessories. Security: Turn off Find My iPhone or Android Device Protection before shipping. For any future help, feel free to message us on your favorite platform. You can find us at @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, or over on r/Visible on Reddit. We’re always here for you!

      Answered by Visible Team

  • Questionhow do pay

    Asked by Anonymous.

    • Answer On a credit card with recurring charges.

      Answered by Goddess

  • QuestionWhat is the difference between the $25 and $35 SIM card?

    Asked by Sanya.

    • Answer That is explained on the Visible by Verizon website. Do a search.

      Answered by Goddess

  • QuestionCan I suspend my usage if I don't need it for a while?

    Asked by Anonymous.

    • Answer No

      Answered by Goddess

  • QuestionCan I port in my current number to visible? What is the procedure?

    Asked by Curioususer.

    • Answer Yes. Follow the prompts once you sign up.

      Answered by Goddess

  • QuestionCan I port my existing number to visible? How does one port in the existing number ?

    Asked by Curioususer.

    • Answer Yes. You have the option. You will be prompted once you sign up.

      Answered by Goddess

  • QuestionFor the deal with Best Buy for Visible, does this have to be activated within a certain time frame? Or would the deal still be available if the Sim is not activated till March, but purchased now from Best Buy?

    Asked by Rbeard.

    • Answer The $19 a month deal expired. It is now $25 a month for 26 months.

      Answered by Goddess

  • Questionis an iphone 5 compatible?

    Asked by rick.

    • Answer I would suggest upgrading to a higher model. Very little is compatible with a 12 year old iphone.

      Answered by Goddess

Page 1, Showing 1-20 of 30 questions

Best-selling SIM cards

  • Visible - Visible+ $35/mo Plan + eSIM/pSIM Kit - Unlimited 5G data included - Blue
    $30.00
    The price was $35.00
  • Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service
    $45.00
  • Visible - Visible+ Pro $45/mo Plan + eSIM/pSIM Kit - Unlimited 5G data included - Blue
    $35.00
    The price was $45.00
  • Tracfone - Bring Your Own Phone Mini SIM Pack with Nano/Micro/Standard - Multi
    $5.00
  • Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service
    $90.00