Questions & Answers

14 Questions & 17 Answers
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  • Question
    Whats the difference between the 10 QL and 10 QS?   (1 Answer)

    Answers
    • Best 
      Answer

      The 10QS has a 10.1" IPS backlit LED screen with 1280x800 resolution and wider viewing angle The 10QL has a 10.1" TN LCD screen with 1024x600 resolution

      By VisualLand June 22, 2016.

    • Question
      How much of the 16gb is taken up by system files? How much is actually available for apps?   (1 Answer)

      Answers
      • Best 
        Answer

        There will be slightly less than 10.5GB of free space on the tablet.

        By Visual Land Inc. July 7, 2016.

        • Brand Representative
    • Question
      How many speakers does this tablet have? Also is this tablet quick to boot up when you turn it on?   (1 Answer)

      For instance or as an example of what i mean quick. If your familiar with. I have the RCA Viking and it takes a minute to boot up.

      By Ray February 3, 2016.

      Answers
      • Best 
        Answer

        The boot up process for this particular device is typically around one to two minutes.

        By Visual Land Inc. February 3, 2016.

        • Brand Representative
    • Question
      Is the key board detachable?   (2 Answers)

      Does this come with the app so that children can download games?

      By TC November 29, 2015.

      Answers
      • Best 
        Answer

        Your kid can download games from the Google PlayStore and the keyboard is a part of the cover and is detachable.

        By CommunityAnswer December 1, 2015.

      • Question
        this question is for the Visual Land Elite10Q+ I would like to know if this newely brought tablet has the same charging port problem as it has had last year . also if the charging port fails to charge or loosen what and how can I avoid that from happening   (1 Answer)

        Answers
        • Answer

          Your Visual Land Elite 10Q+ should not have any charging issues. If it does have issues charging or if the charging port seems loose you can contact our professional customer service representatives at 562-860-2669. Our hours are Mon-Fri 8am-5pm PST. You can avoid a loose charging port by making sure to not push the charging cord against the tablet too firmly. If you see a little bit of the charging cord come out of the charging port that is normal. Also refrain from wiggling the charger while the tablet is connected to the charger.

          By Visual Land Inc. February 16, 2017.

          • Brand Representative
      • Question
        Can I play minecraft pe instead of minecraft pc?   (1 Answer)

        Answers
        • Answer

          This tablet should be compatible with Minecraft PE.

          By Visual Land Inc. January 24, 2017.

          • Brand Representative
      • Question
        Does this tablet have bluetooth   (2 Answers)

        Answers
        • Answer

          Yes, the Prestige Elite 10QS is Bluetooth compatible.

          By Visual Land Inc. February 16, 2017.

          • Brand Representative
      • Question
        What can I do for the charger port being broke and is there any cordless charger mat or pad that would work for this   (1 Answer)

        Answers
        • Answer

          Please call our customer service line for assistance with your issue. We are here from 8am-5pm PST M-F and can be reached by dialing 562-860-2669.

          By Visual Land Inc. August 31, 2016.

          • Brand Representative
      • Question
        How long will this sell last? Does this tablet need a case? If so, what are the best cases I can/should get? Also, can I download mircosoft office from another source other than The Play Store such as outlook email student account program?   (0 Answers)

      • Question
        Can microsoft office be downloaded on the tablet? Looking to use this for school.   (2 Answers)

        Answers
        • Answer

          Yes, MS Office is compatible with the tablet.

          By CommunityAnswer July 6, 2016.

        Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions