“After a couple of years with this series it has now gotten weaker I guess because I make smoothies everyday and I over load it So what's happening is it gets going and it will stop and wont work until I cut it off for a few min. Can I have this replaced”
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Hi there. Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was about to overheat. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. If you are still experiencing issues, please call the Vitamix customer support team at 1-800-848-2649.
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