“Is the warranty 5 years or 10 years? Why is this model not on the Vitamix website as a new product ? Why does it come in brown box and not retail box?”
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This machine comes with a 10 year warranty. Vitamix often makes products that are unique so retailers can offer something we do not, that being said it was likely shipped directly from us which is why it came in a brown box and not a retail box.
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