Questions & Answers

Q: QuestionWhat type of battery does the camcorder use?

• A:Answer This camcorder uses a rechargeable lithium battery.

Q: QuestionWhat is the video resolution of this camcorder?

• A:Answer This camcorder is capable of recording video in 8K Ultra HD resolution.

Q: QuestionWhat is the maximum photo resolution this camcorder can achieve?

• A:Answer This camcorder can capture photos at a maximum resolution of 64 megapixels.

Q: QuestionDoes this Vivitar camcorder have a touch screen?

• A:Answer Yes, it has a 3.0" touch display that can rotate 270 degrees.

Q: QuestionDoes this camcorder need to have an external mic , or does it have a good internal mic? I record long videos with live sounds . I tried 2 different vivitar 4k and the internal mic was very very bad .

Asked 1 year ago by Olin.

• A:Answer The sound is pathetic, awful, substandard, and none-existing. The picture is fine. I now have two of them, the original,and the replacement that was mailed to me an hour ago. Both have no sound recording ability. After contacting Vivitar, the rep could barely speak english, and tried to send me a third one. They know absolutely nothing about their own product, and suggested I call HSN for better help. Maybe, HSN will tell me to call Vivitar back. B.S. on both ends. Never again....

  Answered 1 year ago by JACKED

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Q: QuestionCan this camera be used wirelessly in conjunction with other cameras? I would like to set up 2 or 3 to record various angles without running HDMI cables.

Asked 1 year ago by Chris.

• A:Answer Hi, thank you for reaching out. We would like to inform you that the DVR8K camcorder can be connected to other cameras wirelessly. Please reach out to us at 18005929541 or [email protected], quoting ticket number 30095, for further information. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionDo Vivitar camcorders have mounting capability for tripod? If not, is there a suggested tripod to purchase separately that will fit the camcorder?

Asked 1 year ago by MK.

• A:Answer Yes, there is a threaded mount hole on the bottom.

  Answered 1 year ago by DavidKVerified Purchase

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Q: Question1. What is included in the box? 2. What size SD card is required? 3. What SD card will give the best performance(Include Specs)? 4. How much record tome will I get with a 32GB card?

Asked 7 months ago by cikemp.

• A:Answer Thank you for reaching out to us! We're happy to provide you with the details about the camera you purchased. Your camera comes with the following accessories: 8K Digital Camcorder Rechargeable Lithium Battery Camera Bag USB Cable HDMI Cable Remote Controller Lens Cover Tripod 32GB Memory Card Instruction Manual Additionally, this camera supports SD cards up to 256GB, and with the included 32GB memory card, you can record for up to 2 hours and 45 minutes. If you need any further assistance, feel free to contact us at 1800-592-9541 or [email protected]. You can also refer to your ticket number 30214 for quicker support.

  Answered 7 months ago by Vivitar Customer Service

  
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Q: QuestionHow long does the battery last before recharging?

Asked 1 year ago by Chromebook.

• A:Answer For me it lasts about an hour. Remember to start the recording again once you connect back up to a portable power source, as it will not automatically continue once plugged in.

  Answered 9 months ago by 1cenwiz

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Q: QuestionIs the microphone input stereo?

Asked 1 year ago by Rust.

• A:Answer Hi Rust, thank you for reaching out. We would like to inform you that the DVR8K camcorder do not have the option of input stereo it is just the normal microphone, please reach out to us on 18005929541 or [email protected], quoting ticket number 30092, for further information. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionCan this camera be used as a streaming cam? I want to stream to facebook

Asked 1 year ago by Shafton.

• A:Answer Hi, thank you for reaching out. We would like to inform you that the DVR8K camera can not be used as a steaming camera and it is a camcorder Please reach out to us on 18005929541 or [email protected], quoting ticket number 30081, for further assistance. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionHow is the sound quality??

Asked 1 year ago by Anonymous.

• A:Answer It could be better but it’s not bad but I would recommend getting a mic as well.

  Answered 1 year ago by PorshaMVerified Purchase

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Q: QuestionWhat are all the recording formats available?

Asked 3 weeks ago by DanK.

• A:Answer "Hi, thank you for reaching out to us. It seems video files are saved in MP4 format. Please reach out to us at 18774080033 or [email protected], ticket number 30277, if you have any more questions. Thank you. "

  Answered 2 weeks ago by Vivitar Customer Service

  
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Q: QuestionDoes this camcorder have a headphone jack?

Asked 1 month ago by Doug.

• A:Answer Hi, thank you for reaching out to us. We would like to inform you that the Vivitar DVR 8K Digital Camcorder does not have a headphone jack. The 3.5mm port on the camcorder is only for connecting an external microphone and does not support. Please reach out to us at 18774080033 or [email protected], ticket number 30264, if you have any more questions. Thank you."

  Answered 1 month ago by Vivitar Customer Service

  
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Q: QuestionCan this camera with photos and videos be transferred to a computer, like a Macbook Air/Pro? If so, how can I connect the camera with my laptop to get access to them for professional use?

Asked 2 months ago by Victor.

• A:Answer Hi, thank you for reaching out to us. Yes the Vivitar 8K Digital Camcorder (DVR8K) can transfer both photos and videos to a computer, including a MacBook Air or MacBook Pro.Please reach out to us at 18774080033 or [email protected], ticket number 30258, if you have any more questions. Thank you."

  Answered 2 months ago by Vivitar Customer Service

  
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Q: QuestionDoes this video camera have night vision?

Asked 3 months ago by Db.

• A:Answer Hi, thank you for reaching out to us. Yes, this camcorder has an IR night vision feature. You can activate it by briefly pressing the Power/OK/IR Light button, which will turn on the infrared night vision mode. Press the button again to turn it off.Please reach out to us at 18774080033 or [email protected], ticket number 30243, if you have any more questions. Thank you."

  Answered 3 months ago by Vivitar Customer Service

  
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Q: QuestionI was recording a training session and connected to a tv to watch at the same time. Why did the TV screen keep going blank?

Asked 3 months ago by MK2124.

Q: QuestionDoes this camera usb stream to a pc?

Asked 5 months ago by Raddad.

• A:Answer Hi, thank you for reaching out to us.We would like to inform you that to use this camera as a webcam or for live streaming, please select the “PC Camera” mode.Please reach out to us at 18774080033 or [email protected], quoting ticket number 30228, if you have any more questions. Thank you.

  Answered 5 months ago by Vivitar Customer Service

  
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Q: QuestionWhat type/kind/brand of microphone can you use for this camcorder? I bought a joby microphone and it does not work for this camera.

Asked 5 months ago by Anonymous.