Questions & Answers

Q: QuestionDoes the Vivitar drone have a foldable design?

• A:Answer Yes, the drone has a foldable design for easy portability.

Q: QuestionCan I use the Vivitar drone indoors?

• A:Answer Yes, the drone is suitable for both indoor and outdoor use.

Q: QuestionWhat is the maximum transmission distance of the drone?

• A:Answer The maximum transmission distance of the drone is 50 miles.

Q: QuestionWhat is the maximum flight time of the Vivitar drone?

• A:Answer The maximum flight time of the drone is 12 minutes.

Q: QuestionDoes the Vivitar Air View drone have obstacle avoidance?

• A:Answer Yes, the drone is equipped with omnidirectional obstacle avoidance technology.

Q: QuestionDoes the charger come with it

Asked 2 years ago by Masonjm3.

• A:Answer Hi Masonjm3, thank you for reaching out. This drone does not come with a charger. It comes with a USB charging cable which can be plugged into a 5V 1A adapter. Please reach out at 18005929541 or [email protected], quoting ticket number, 43244, if you have more questions. Thank you.

  Answered 2 years ago by Vivitar Customer Service

  
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Q: QuestionHow far can this drone fly from the controller?

Asked 7 months ago by SMS.

• A:Answer Hi, thank you for reaching out to us. We would like to inform you that the drone flying range will be 300 feet. Please reach out to us at 18774080033 or [email protected], quoting ticket number 30217, if you have any more questions. Thank you.

  Answered 7 months ago by Vivitar Customer Service

  
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Q: QuestionHey is this drone less or equal to 250 grams

Asked 11 months ago by Alvin.

• A:Answer Hi, thank you for reaching out. We would like to inform you that the drone weight is 250g. Please reach out to us at 18005929541 or [email protected], ticket number 30134, for further information. Thank you

  Answered 11 months ago by Vivitar Customer Service

  
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Q: Questioni need a user manual for Model:DRCX4-NOC- viva tar drone one i could download would b great

Asked 1 year ago by JeffreyM.

• A:Answer Hi, Thank you for reaching out. we would like to inform you that we can share the manual of the DRCX4 drone to your email address. please reach out to us at 18005929541 or [email protected], quoting ticket number 30065, for the user manual of the unit, Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionHi! What’s the name of the app were i can see through the camera and take pictures?

Asked 1 year ago by Cande.

• A:Answer Hi Cande, Thank you for reaching out. we would like to inform you that this drone DRCX4 need to install Vivitar folding drone app to connect with the phone. please reach out to us at 18005929541 or [email protected], quoting ticket number 30063, for more information on the unit, Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionHi, I was wondering if the video streaming on the phone required wifi to the drone and the range from the remote?

Asked 1 year ago by Bb525.

• A:Answer Yes

  Answered 1 year ago by CedricBVerified Purchase

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Q: QuestionWhat is the sensor on top

Asked 2 years ago by Pacmechoroni.

• A:Answer I think its for the obstacle avoidence not for certain though

  Answered 1 year ago by chickentoes

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Q: QuestionDoes this take still pictures? If so, then what is the resolution of the still pictures? Also when the packaging says "HD Video", does that mean that 1080p is the max resolution for video recording or is that resolution any higher than that?

Asked 2 years ago by DroneOn.

• A:Answer Yes, it can take still photos and the resolution is 1280 x 720 pixels. The max video it can do is720, not 1080p

  Answered 2 years ago by Anonymous

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Q: QuestionCould you please tell me where to get additional batteries?

Asked 2 years ago by DroneOn.

Q: QuestionWhat is the maximum flight time

Asked 2 years ago by Anonymous.

• A:Answer Hi there, thank you for reaching out. This flight time of this drone is 7-8 minutes on a full charge. Please reach out at 18005929541 or [email protected], quoting ticket number, 43265, if you have more questions. Thank you.

  Answered 2 years ago by Vivitar Customer Service

  
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Q: QuestionWhat is the maximum flight time

Asked 2 years ago by Masonjm3.

• A:Answer Hi Masonjm3, thank you for reaching out. This flight time of this drone is 7-8 minutes on a full charge. Please reach out at 18005929541 or [email protected], quoting ticket number, 43265, if you have more questions. Thank you.

  Answered 2 years ago by Vivitar Customer Service

  
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Q: QuestionDoes this drone come with the app to fly

Asked 1 year ago by Jasper.

• A:Answer Hi Jasper, Thank you for reaching out. we wolud like to informed for the DRCX4 drone you can use the application vivitar floding drone app, please reach out to us at 18005929541 or [email protected], quoting ticket number 30051, for the further assistance. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionWOW,A lot of unanswered questions(me too) about this Drone,Dont you have any testers you send drones to,to leave a review/answer any question that are asked? I used to do that with Holystone a couple of years back.It would help sell your product

Asked 2 years ago by Wiechman.

• A:Answer Hi there, thank you for reaching out to us. You may also contact our corporate office for further assistance in this matter. Please call them at 18006371090 EXT 6700 to talk to a customer service manager, M-T 10AM to 6PM ET, Friday 10AM-2PM ET. Please reach out to us at 1877408-0033 or [email protected], quoting ticket number 30020, if you have any more questions. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionWhat is the direct link to the android app? There are many sites falsely stating they support this drone.

Asked 1 year ago by Jimbob.

• A:Answer Hi, thank you for reaching out We would like to kindly notify you that it is necessary to download and install the Vivitar Folding Drone App to operate your DRCX4 drone effectively. Please reach out to us at 18005929541 [email protected], quoting ticket number 30110, for further information. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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