A:AnswerHi Bill, thank you for reaching out to us. We are sorry for the miscommunication This unit has 16x digital zoom only. Please reach out to us at 18005929541 or [email protected], quoting ticket number 42019, if you have any more questions for us. Thank you.
A:AnswerHi there, thank you for reaching out to us. Please check once more if the connections are correct and try with different HDMI cable. If the problem still persists, please reach out to us at 18005929541 or [email protected], quoting ticket number 41903, if you have any more questions for us. Thank you.
A:AnswerHi there, thank you for reaching out to us. This product uses only a wired mike with 3.5mm coaxial port. Bluetooth mics are not compatible. Please reach out to us at 18005929541 or [email protected], quoting ticket number 41762, we will try and help you fix this issue. Thank you.
A:AnswerHi Kira, thank you for reaching out to us. Please note you cannot use external filter for this camera. Please reach out to us at 18005929541 or [email protected], quoting ticket number 41738, we will try and help you fix this issue. Thank you.
A:AnswerHi Jayare, Thank you for reaching out. we would like to inform you that this camcorder DVR5K has a HDMI output port. please reach out to us at 18005929541 or [email protected], quoting ticket number 30064, for more information on the unit, Thank you.