“I just bought a unitt but when the altitute is low the camera works, once it get high the conection with the phone is lost, any reason ?”
Answer This Question
1-1 of 1 Answer
Hi there, thank you for reaching out. We are sorry to know you are experiencing problems with the drone. Please ensure the drone is charged fully, and calibrated as per the instructions in an open space, outdoors. Make sure the batteries in the remote are new. Please also make sure the phone and drone are in line of sight. If the issue is not fixed, you may reach out to us at 18005929541 or [email protected], quoting ticket number 41409. We will try help fix this for you. Thank you.
Sorry, there was a problem. Please try again later.