Questions & Answers

Q: QuestionWhat is the video resolution of the drone?

• A:Answer The drone records video at 1080p.

Q: QuestionWhat is the maximum flight range of this drone?

• A:Answer The drone has a flight range of up to 500 feet.

Q: QuestionCan I see what the drone is seeing in real time?

• A:Answer Yes, you can slip your phone into the built-in phone holder on the remote control to see a real-time feed.

Q: QuestionDoes this drone have an altitude hold feature?

• A:Answer Yes, the drone has an altitude hover feature, allowing you to lock the drone at a certain altitude and focus on capturing the perfect shot.

Q: QuestionDoes this drone have a return to home feature?

• A:Answer Yes, the built-in GPS guides the drone, so it returns automatically after each flight.

Q: QuestionBought new. Dr 442 drone and remote. Will not get. Power. Any. Help. Trouble. Shooting. Ideas. Thanks

Asked 8 months ago by Joe.

• A:Answer Thank you for reaching out. We’re sorry to hear that the remote is not working. We recommend trying a brand-new set of 3 AA 1.5V batteries. If the issue persists, please don’t hesitate to contact us at 1-800-592-9541 or via email at [email protected], referencing ticket number 30208. We’d be happy to assist you further. Thank you

  Answered 8 months ago by Vivitar Customer Service

  
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Q: QuestionThe return Home Button on My Drone did not work and the drone crashed in my neighbors back yard. How can I find it?

Asked 1 year ago by SANDY1921.

Q: QuestionWhat Level is it regarding wind speed?

Asked 1 year ago by BESTBUYISHORRIBLE.

• A:Answer Hi, Thank you for reaching out. we wloud like to inform you the wind shouldn't be more than 2/3 of the maximum speed of the drone.please reach out to us at 18005929541 or [email protected], quoting ticket number 30057,Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionWhat is the weight without the battery?

Asked 1 year ago by BESTBUYISHORRIBLE.

• A:Answer I recently received a DCR442-BK as a gift. After all the confusion about FAA registration I finally just weighted mine Battery, Drone and Propeller guards only weigh around 170 grams. Not 256 or 261 as you see online.

  Answered 9 months ago by Jeff

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Q: QuestionHello. It seems this drone needs to be registered to fly, but I cannot seem to find the Serial Number for it. Where can I locate it?

Asked 1 year ago by Kenka.

• A:Answer Hi Kenka, thank you for reaching out to us. We would like to inform you the drone does not have the serial number and you can use the MID# number instead of serial number. Please reach out to us at 18774080033 or [email protected], quoting ticket number 30043, if you have any more questions. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionWill it return to base if you lose sight of it ?

Asked 2 years ago by RL.

• A:Answer Hi there, thank you for reaching out to us. Please note, drone will not reach to base if you lose sight of it. Please reach out to us at 1877408-0033 or [email protected], quoting ticket number 30019, if you have any more questions. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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Q: QuestionWhat is the resolution of the still pictures? Also where can you buy replacement batteries?

Asked 2 years ago by DroneOn.

Q: QuestionHow far cab this drone fly?

Asked 2 years ago by Ira.

• A:Answer 500FT or (15 MINUTES)

  Answered 2 years ago by Anonymouse

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Q: Questionwhere can i purchase a replacement battery for the 442 skyhawk?

Asked 1 year ago by frank.

• A:Answer Hi Frank, Thank you for reaching out. Please note, The parts for DRC442 are not available for purchase on our website www.vivitar.com. The parts will be restock soon.If you need more help, please reach out to us at 18005929541 or [email protected], quoting ticket number 30032, sharing more details, we can help fix this for you. Thank you.

  Answered 1 year ago by Vivitar Customer Service

  
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