“The signal from comcast is good until I go to Prime Video, then while I"m watching BritBox the picture freezes while reloading and I lose the sound. Very frustrating. I've had Comcast technician could not find anything wrong with the signal.”

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• To answer your question, I want to gather a bit more information. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

  Answered by VIZIO 3 years ago

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• Don’t have comcast

  Answered by Nana2 3 years ago

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