Questions & Answers

Q: QuestionFirmware 1.31.06.1 has broken my sound bar. It no longer consistently switches between sources (if I watch something on the Apple TV it doesn’t switch over to the Xbox and vice versa). There is a long Reddit thread about this. When can we expect a fix?

Asked 3 years ago by ArtVandalay86.

• A:Answer I purchased mine a month ago and still has the same issue. If you've found a solution, Please let me know! Naz

  Answered 3 years ago by NazLaMarcaVerified Purchase

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Q: QuestionIs this compatible with the LG C1 TV?

Asked 4 years ago by Brandon.

• A:Answer VIZIO sound bars are designed to work with all TV makes and models, you just need a compatible audio connection!

  Answered 4 years ago by VIZIO

  
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Q: QuestionDo the rear surround speakers plug into the subwoofer or are they wireless?

Asked 4 years ago by bpj13.

• A:Answer They plug into the subwoofer

  Answered 4 years ago by MikeS58Verified Purchase

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Q: QuestionMy sound bar stopped working in the middle of playing. Tried everything to reset it and have only had it for 2 years. Unit won’t power back on even with changing outlets and power cords. Do I have to replace the whole system or just the soundbar?

Asked 1 week ago by Max.

Q: QuestionIs this soundbar compatible with Google Cast / Chromecast Built-In? I am curious because it would be nice to cast to it like a Google Home device and to include it in their Speaker Groups

Asked 1 year ago by Brando.

• A:Answer Model M512a-H6 is not compatible with Google Cast/Chromecast Built in.

  Answered 1 year ago by VIZIO

  
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Q: QuestionWhat is a better connection, hdmi or optical?

Asked 1 year ago by Skidmark.

• A:Answer Its up to preference but most prefer HDMI ARC.

  Answered 1 year ago by VIZIO

  
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Q: QuestionDoes this come with some type of wall mount for the rear satellite speakers?

Asked 1 year ago by Tony.

• A:Answer Yes, it does.

  Answered 1 year ago by AudreyHVerified Purchase

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Q: QuestionToo small for a 100” tv? I understand it obviously connects Vizio, I’m asking if this SIZE of soundbar would compliment the actual size, audio to video wise, or if the screen is too large for a smaller soundbar to replicate what’s on 1:1 w/o sounding off.

Asked 1 year ago by Matthew.

• A:Answer For a 100" tv, it might be worth it to spend a little bit more on an actual home theatre setup instead of a soundbar. I use this and it is great for my 50" which I sit very close too, but on a 100" it would not nearly be as good as the experience I get.

  Answered 1 year ago by ArmanKVerified Purchase

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Q: Questionwill this output bluetooth

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by ArmanKVerified Purchase

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Q: QuestionWould this work well with a 100 inch tv? Hisense 100U76N, specifically. First 100” so unsure if soundbars are even a good option anymore at that point.

Asked 1 year ago by Matthew.

• A:Answer The only factor that determines if the bar is compatible with a tv is if the tv offers a port needed to connect to the bar. This model bar offer the options of HDMI, optical, auxiliary or RCA.

  Answered 1 year ago by VIZIO

  
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Q: QuestionI have to get really close to the soundbar with the remote in order to turn it on or change settings.

Asked 1 year ago by dollcrazy.

• A:Answer Model M512a-H6 I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

  Answered 1 year ago by VIZIO

  
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Q: Questionwhat is the wattage of the audio for this system ?

Asked 1 year ago by Dan.

• A:Answer Rather than measuring in wattage which is just a measurement of power draw, we measure Soundbars in sound pressure level, or dB. This Soundbar goes as loud as 103 dB with a frequency response of 45Hz - 20kHz.

  Answered 1 year ago by VIZIO

  
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Q: QuestionHow many watts does this soundbar have

Asked 1 year ago by Anonymous.

• A:Answer Rather than measuring in wattage which is just a measurement of power draw, we measure Soundbars in sound pressure level, or dB. This Soundbar goes as loud as 103dB with a frequency response of 45Hz - 20kHz.

  Answered 1 year ago by VIZIO

  
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Q: QuestionDoes the vizio m series have Dolby atmos in the rear surround speakers

Asked 1 year ago by Winemaker.

• A:Answer No

  Answered 1 year ago by OlympusMonsVerified Purchase

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Q: QuestionHow many watts?

Asked 1 year ago by Anonymous.

• A:Answer Rather than measuring in wattage which is just a measurement of power draw, we measure Soundbars in sound pressure level, or dB. This Soundbar goes as loud as 103dB with a frequency response of 45Hz - 20 kHz.

  Answered 1 year ago by VIZIO

  
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Q: QuestionHow long are the power cables? I saw the subwoofer to satellite cables are 8m meters. Are the power cables 2 meters?

Asked 1 year ago by Cecily.

• A:Answer Yes, the power cable is about 6ft in length so, just under 2 meters. If additional assistance is needed, please click on "Account" in the Vizio Mobile App, then click "Support" and "Contact Us." Thanks!

  Answered 1 year ago by VIZIO

  
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Q: QuestionHow tall is the subwoofer?

Asked 1 year ago by FrogDude1322.

• A:Answer Its about 12" tall, but this little subwoofer packs an amazing punch, no distortion and extremely powerful, movies ans music sound amazing and you can feel the action coming from this little sub, dont let the size fool you, it stands up to the big subwoofer with no problem at all.

  Answered 1 year ago by DavidAVerified Purchase

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Q: QuestionIf I don't get any effects from the up-firing speakers in a room with a vaulted ceiling, will I get virtualized DTS and Atmos if I turn them off? (Does anyone use this soundbar with a 20' vaulted ceiling and still hear the up-firing speakers?)

Asked 1 year ago by Mike.

• A:Answer If you turn the up firing speakers off, you will not get height audio, simulated or otherwise. I would recommend adjusting the height level for these speakers to see if that improves the overhead audio with the vaulted ceilings. If additional assistance is needed, please click on "Account" in the Vizio Mobile App, then click "Support" and "Contact Us." Thanks!

  Answered 1 year ago by VIZIO

  
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Q: QuestionWhy does the system always make me choose an input when I start the system? It never automatically connects. Is there a way to connect the volume to my main remote? I hate using multiple remotes. ,

Asked 1 year ago by JustS.

• A:Answer Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

  Answered 1 year ago by VIZIO

  
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