my sound bar powers on you can see the remote turning the volume up and down but no sound from the sound bar its self on from the subwoofer and the rear speakers null

Question

VIZIO · Accepted Answer

Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Answered by VIZIO 5 years ago

Joey · Answer

There is a speaker test you can access from the remote to confirm that all the speakers work. After that, take a look at your audio output settings on your tv. You may need to set the output format to Auto or Dolby Digital.

Answered by Joey 5 years ago

Tyler · Answer

Try using the optical source setting on the remote. It took a couple minutes then the sound began to work.

“my sound bar powers on you can see the remote turning the volume up and down but no sound from the sound bar its self on from the subwoofer and the rear speakers”

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