“Just bought this soundbar and LG OLED C9 TV. Connected the two via HDMI(ARC) and I get sound, volume works, etc. But, I'm not getting Atmos content to the soundbar. Bottom green LED doesn't turn on, Info doesn't tell me Atmos. What did I miss?”

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• You will need to be sure that your television can pass DD+ or TrueHD Atmos audio and that the content supports that audio format. If this is enabled and your content support Atmos audio please reach out to our customer support at 877-878-4946.

  Answered by VIZIO 5 years ago

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• Make sure the upper speakers are set to on and not virtual. That got mine working.

  Answered by Kickstand 5 years ago

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• Are you certain the content you're viewing/listening to is actually providing Dolby Atmos sound?

  Answered by Ash212 5 years ago

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