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To answer your question, I want to gather a bit more information. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Sorry, there was a problem. Please try again later.I couldn't get a video signal at all when connecting my PS5 to the sound bar. Chatted with a Vizio rep and he said it doesn't support the bandwidth needed for both HDR and Atmos. If I turned HDR off (not 4K), I could get both video and Atmos audio. Try turning HDR off and see if your picture improves. I haven't seen much on this glaring problem since it is supposed to support 4K/HDR pass-through.
Sorry, there was a problem. Please try again later.Make sure you're using high speed HDMI cables. ATMOS and HDR eat up a ton of bandwidth through the HDMI lines.
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