“When I connect Xbox One X directly to the Elevate soundbar, the Xbox reports the soundbar does not support Dolby Atmos, DTS:X, and PCM 5.1/7.1. Only DTS Surround and Dolby Digital are supported.”
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Are you connecting the soundbar to the xbox with an optical cable or HDMI? Atmos works only via HDMI. I have my Soundbar connected to my xbox and my Sony TV and have no issues with it playing atmos content. Make sure your connections are correct.
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