“I purchased and set this TV up today. We just turned on American Ninja Warriors on Netflix and the picture looks pixelly...not what I expected? Is there a setting somewhere that I need to adjust?”
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Hello Jenna, you internet connection via you router is most likely the culprit. Your internet speed that is delivered to you TV will influence your picture quality. If your internet speed is adequate your router may be the weak link. Do a speed test on your computer. It should read 3 MBPS or greater.
Sorry, there was a problem. Please try again later.The display will show the content that it is receiving. With Netflix you may need to adjust the definition you are able to receive through the Netflix website under your account settings. We recommend setting it to Auto. If you are still experiencing this issue then it might be the speed of your internet at the time of watching. Sometimes networks will run slower during peak hours of usage due to the number of people in your area that use the internet at one time.
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