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Page Showing 1-20 of 135 questions
  • QuestionIs it a smart tv?

    Asked by Curious.

    • Answer Well, I don't think Chromecast Built In is the same thing as being a Smart TV; there is a difference. The capabilities are similar: both connect to your WiFi to stream content. The way you control them is different. A Smart TV has a user interface you interact with using the remote, to select different streaming services and content. With the Chromecast, you use a separate device to navigate. I prefer the Chromecast approach. I find Smart TVs to be super annoying, because you use remote buttons to move around and select what option you want, like Netflix, and then you use those buttons to pick the content. If you have to search for something, or update a password, it's maddening. You have to use arrows to pick letters from an array, which takes a lot longer than it would with a phone or computer. If a Smart TV came with a remote that was more like a small tablet, instead of the same primitive remotes that have been around for decades, this would be less of an issue. Smart TVs have the advantage of being a complete, stand-alone system, whereas a Chromecast requires an additional device (smart phone, tablet, computer) to operate. So in my case, my phone doesn't have this capability so I have to use my laptop to watch TV, which has potential limitations. However, I prefer the Chromecast option because of its broader potential compatibility. If a new streaming service pops up in a few months, I can stream it from my computer and cast it to my TV. If they have an App, and they choose to make it Chromecast compatible, I can stream it through the Chromecast. The Smart TV would not have any option to bring in a streaming service that wasn't around when you bought the TV. With a technology like this that is evolving so rapidly, it is more beneficial in the long run to have compatibility than to have a "complete" solution that is static. Only limitation is Amazon Prime, which is not compatible with Chromecast, because it is a competitor to the Amazon Fire Stick. You can still play Amazon shows on a PC and mirror the video, but the quality is not the same, and you cannot cast an Amazon show to Chromecast through the app. The Smart TVs I've seen can play Amazon video directly.

      Answered by SKC921

  • QuestionWhat is the length and height of the 50" Vizio TV ??

    Asked by Anonymous.

    • Answer The dimensions with the stand are 28.2"H x 9.4"D x 44.5"W and the dimensions without the stand are 25.9"H x 3.5"D x 44.5"W.

      Answered by CommunityAnswer

  • QuestionWhat is the distance between the tv's feet? Wondering if I need a wall mount or if it will fit on my 48" electronics cabinet...

    Asked by Jake314mo.

    • Answer The distance between the outer sides of the stand legs is 38.88"

      Answered by VIZIO

  • QuestionFor the 50" model, does it have native 140hz refresh rate, it says clear action 240, but im interested in the actual native refresh rate.

    Asked by Tyler.

    • Answer The native refresh rate is 120 Hz.

      Answered by CommunityAnswer

  • QuestionHow wide is the stand? Will it sit on a 40 inch length cabnet?

    Asked by Micah.

    • Answer The distance between the outer sides of the stand legs is 38.88 inches.

      Answered by VIZIO

  • QuestionDoes this TV have the "soap opera effect" which gives it the weird motion blur effect? If so, can you turn it off?

    Asked by Anonymous.

    • Answer Generally the soap opera effect is caused by an increased refresh rate,and viewing it can be a matter of personal preference. If you find yourself experiencing this while using the display, there are numerous picture settings that can be adjusted to eliminate the effect.

      Answered by VIZIO

  • QuestionWhat 50" models are compatible with an antenna?

    Asked by Helen.

    • Answer You cannot use an antenna unless you buy a device that has a tuner in it. This T.V. does NOT have a tuner (most T.V.'s don't).

      Answered by DocJon56

  • QuestionWhy does every question with an answer from vizio have a follow up answer from community completely contradicting vizio answer?

    Asked by Tony.

    • Answer That is a very good question. May be due to expectations of the consumer. I paid $400 for my 50" 4K E-Series and could not be happier.

      Answered by Spankz1208

  • Questionwhat is the difference between a "smart" tv and this one that has the "chromecast built in. If I have wifi that seems slow is this going to be an issue

    Asked by Anonymous.

    • Answer With a Smart TV, you would use the remote to navigate through the different streaming services and select content from the TV. With Chromecast, you access content through a phone or tablet or laptop. I chose the Chromecast option because I was already using an external Chromecast on my old TV and I like that interface. The Smart TVs I have seen are super annoying to use, because you have to use the remote buttons to get to what you want. And if you want to search for something, you have to choose the letters from an array using the arrows on the remote. It's the worst. Also, I don't know if the Smart TV operating systems can be updated, and since this whole content streaming technology is changing so fast, a TV purchased now could potentially be really limited in a few years. The Chromecast app is continuously updated. For example, if a brand new streaming service comes out in a year, you'll be able to stream it from a laptop right away. If that service has an apps and allows it to work with Chromecast, you can stream it from a phone. With a Smart TV, if it's not on the system, I don't know how you would go about getting it on the TV. A Smart TV has the advantage of being a total package, no need for any other device. As long as you have WiFi, you can stream video to the TV. With a Chromecast, you need to not only have a device to set it up, but you need to use a smart phone or computer to select what you want to watch. For example, my phone doesn't have this capability and I use my laptop to stream to Chromecast. That means I have to bring my laptop home from work every day in order to watch TV. With regard to WiFi: Both options, the Smart TV and the Chromecast, use WiFi, so if it truly is slow, that would be limiting. However, the WiFi may seem slow on your computer or device and it may be because of the device, not the actual WiFi speed. When I stream on my laptop, it does sometimes seem slow, but the Chromecast doesn't ever seem to have that problem. Other people I know have the same observation- they think the WiFi is slow because they're having problems on a laptop or tablet, but there's no problem with the WiFi enabled TV. Since Chromecast typically works through the WiFi, and not through the device you're using, it will probably perform better than streaming to a device. I bet there is a minimum speed required for optimum performance with either a Smart TV or Chromecast, which may change in the future. I have a standard internet package from Fios and I have never had any problems with streaming video on Chromecast. My laptop is another issue. However, if you have many people using the same WiFi, I don't know if that could be an issue. If it is, your internet provider would probably be more than happy to switch you to a faster service. Since a Smart TV or Chromecast basically negates the need for cable TV, this would not be a bad trade-off.

      Answered by SKC921

  • QuestionI just purchased this TV and while setting it up I realized that it does not have a RF to hook my cable to so how do I watch cable on this TV?

    Asked by Poppa.

    • Answer Your cable box should have an HDMI output. If the cable box was previously hooked up to a TV that predates HDMI, the would have used the RF. If your cable box doesn't have an HDMI output, I assume you can contact them and they will switch it out for an HDMI compatible one.

      Answered by SKC921

  • QuestionHow much does this TV weigh?

    Asked by Margaret.

    • Answer about 30 pounds

      Answered by Anonymous

  • QuestionWhat dose home theater display mean ?

    Asked by Est1994.

    • Answer A Home Theater Display differs from an HDTV in that there is no coaxial port/built-in tuner.

      Answered by VIZIO

  • QuestionWhere are the apps?

    Asked by Apps.

    • Answer Chromecast doesn't have apps. You need to cast from any device or you can use the vizio app

      Answered by Kevin

  • QuestionSo, are there apps like HBO to Go, Netflix, and Hulu plus that I can use without using Chromecast, or do I have to use it to stream from those apps?

    Asked by Nottechsavy.

    • Answer SmartCast TV is now starting to roll out to our SmartCast Home Theater Displays. SmartCast TV makes apps accessible directly from the display as well as adding multimedia functionality to the USB port.

      Answered by VIZIO

  • QuestionIs this TV truly 120hz? Another 55" here says it is a 240 motion rate, but reviews show it under-performs for competition gaming.

    Asked by Anonymous.

    • Answer I have the 50" version of this TV, and on the box that it comes in, it states that it is 120hz.

      Answered by p00kienrayray

  • QuestionHello Support, I got my VIZIO E50-E3 SMARTCAST E-SERIES in July 2017. However I am not able to find the bluetooth option to connect my bluetooth speaker. Please advice where I can find this option. Thanks.

    Asked by SushantS.

    • Answer This model does not support using Bluetooth signal to send audio to devices like speakers. If you'd like to connect the display to a speaker you can use one of the Audio Out ports on the back on the display. This model has an optical (SPDIF) output, analog (red and white) ouput, and HDMI-ARC.

      Answered by VIZIO

  • QuestionSomeone asked if this model has hdr.. vizio responded that it currently does not. Does that mean it will in an update?

    Asked by JD.

    • Answer No, this TV will not get HDR in an update. If you want HDR you have the get the M series TV. However, if you don't own or have access to a lot of content that is natively 4k then I wouldn't bother. HDR would only be used on that content. If you mostly have Blu-rays or DVD's this TV will upscale the content to 4k but even a TV with HDR wouldn't make a difference on any of that content.

      Answered by Enderichs

  • QuestionIs the chromecast version integrated the latest version of the chrome cast hd version selling at best buy today.??? Not the 25 ? Dollar one that's the old one

    Asked by Coky.

    • Answer VIZIO SmartCast utilizes Chromecast technology. There isn't a chromecast installed but we use that technology so with this unit you will be able to stream 4K content.

      Answered by VIZIO

  • QuestionWill this TV ever support HDR content playback via an update?

    Asked by Brandon.

    • Answer No, it won’t. You’ll have to go to the 55” model.

      Answered by Ztravers

  • QuestionCan I get replacement legs

    Asked by Anonymous.