“It turns off by it self. It has become worse over the last month. It now turns the picture off even though the power indicator light is still on. The only fix I found is to power off and back on to get the picture back. Then soft reset to get the sound.”

1-3 of 3 Answers

• Had this same issue. Called customer support and they installed a new motherboard. Now our SmartCast doesn't work. Pick your poison.

  Answered by Peetzie 5 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• This is not expected behavior of our products. Please visit support.vizio.com and select the 'Contact Us' option to work with our customer support team.

  Answered by VIZIO 5 years ago

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.

• The remote seems to grab other signals and vise versa. We have a set of flame less (LED light) candles and the Vizio remote was turning them on/off.

  Answered by Andy 5 years ago

  • 

  Helpful (0)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.