“I am having issues with signal on HDMI1 input. It does not detect the signal. Yet, I can plug the same HDMI cable into a Samsung 36", five year old television, and the signal is fine using the same cable. Latest firmware is loaded. Suggestions?”
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Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Sorry, there was a problem. Please try again later.Okay this TV uses a special new type of HDMI cable. I don’t think it recognizes the older type. HDMI 2.0 is the one you want for this TV.
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