Questions & Answers

Q: QuestionDoes the fan have an adjustable height?

• A:Answer This fan does not have an adjustable height.

Q: QuestionCan the fan be controlled with an app?

• A:Answer This fan does not have app compatibility. It does, however, include a remote control.

Q: QuestionWhat is the warranty period for the fan?

• A:Answer The fan has a 5-year warranty for both parts and labor.

Q: QuestionWhat is the length of the fan's cord?

• A:Answer The cord length for this fan is 6 feet long.

Q: QuestionIs this USB c charging?

Asked 1 month ago by Isaac.

• A:Answer The AXL fan has an AC adapter power supply and will need to be plugged in to operate It does not have a rechargeable battery. If you have further questions, please reach out to our Consumer Care team at 800-234-0604 or email us at [email protected]. We'll be happy to assist you.

  Answered 1 month ago by Vornado Air Family of Brands

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Q: QuestionCould this be used on a mantle above a gas fireplace to help distribute heat in the room?

Asked 2 months ago by Kelmo.

• A:Answer It may be possible if your mantle is large enough and there is ample clearance. If you have further questions or would like to discuss this with one of our agents, please reach out to our Consumer Care team at 800-234-0604 or email us at [email protected]. We'll be happy to assist you.

  Answered 2 months ago by Vornado Air Family of Brands

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Q: QuestionCan the fan be mounted close to the top of a wall to blow downward?

Asked 3 months ago by Smokies.

• A:Answer No, the Axl is not designed for mounting to the wall. It must have clearance to be able to oscillate, as well as room for air intake. If you have further questions, please reach out to our Consumer Care team at 800-234-0604 or email us at [email protected]. We'll be happy to assist you.

  Answered 3 months ago by Vornado Air Family of Brands

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Q: QuestionCan you mount this fan on the wall or does it just sit on whatever surface you put it on?

Asked 9 months ago by WallMountFan.

• A:Answer The unit will be designed to sit on a flat surface while in operation. We would not recommend mounting the unit to ensure that it can get the proper airflow and oscillate freely.

  Answered 8 months ago by Vornado Air Family of Brands

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