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The plugs and cords meet all the safety standards and requirements and are certified. Safety is a priority to Vornado. Always make sure you are plugging them into snug outlets. Loose and/or worn outlets can sometimes be a factor in cases where this may happen, due to the electrical current being directed elsewhere. You may want to have an electrician look at and possibly replace any worn outlets. If you have further questions, please contact our Consumer Care Team at 800-234-0604 or email us at help@vornado.com
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