Questions & Answers

Q: QuestionDoes this heater come with a remote control?

• A:Answer Yes, the heater includes a remote control for easy operation.

Q: QuestionDoes this space heater have an automatic shut-off feature?

• A:Answer Yes, this heater has an automatic safety shut-off system for worry-free use.

Q: QuestionWhat is the wattage of this heater?

• A:Answer This heater has a wattage of 1500 watts.

Q: QuestionDoes this heater have a tip-over safety switch?

• A:Answer Yes, this heater is equipped with a tip-over safety switch for added safety.

Q: QuestionWhat is the maximum area this heater can heat?

• A:Answer This heater is designed to heat a room up to 250 square feet.

Q: QuestionHow much electricity does this use?

Asked 3 years ago by Anonymous.

• A:Answer This unit uses 1500 watts on the high heat setting and 750 watts on the low heat setting.

  Answered 3 years ago by Vornado Air Family of Brands

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Q: QuestionWhat does the locking control feature do? Will it prevent a toddler from changing the temperature?

Asked 2 years ago by ConcernedMom.

• A:Answer The machine only has 1 heat setting, but the fan dictates the intensity of the heat projection. It has Low speed, and High speed fan, and it doesn’t get too hot, similar to a hot summer breeze. The box itself is also very safe. The mechanism for safety, is that there are no dangerous heat spots to touch, and if it tips over or gets moved, it will automatically shut off.

  Answered 2 years ago by VictorVerified Purchase

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Q: QuestionDoes the fan blow out fairly high heat? I ordered a different heater, and it barely blows.

Asked 10 months ago by Base.

• A:Answer No it does not blow heat. I returned the one I bought.

  Answered 10 months ago by MarkKVerified Purchase

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Q: QuestionI have an older VORNADO, Model VELOCITY 3. Serial number OCT 20-100134. Have used it a lot over the years, now it is starting to blow only cold air, after starting and stopping all night long. Cold air by morning?

Asked 1 year ago by RUGER.

• A:Answer Please contact us at 800-234-0604 or email us [email protected] to make a warranty claim so we can send you a new one.

  Answered 1 year ago by Vornado Air Family of Brands

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Q: QuestionWhat is the lowest temperature at which the unit can be set? Is there one which can be set to 40degrees?

Asked 1 year ago by Carol.

• A:Answer The Vornado Velocity 5R is 60-90 degrees. The models, MVH, VH200 and VH2 will go down to 40 degrees. Please call our Consumer Care Team at 800-234-0604 or email us at [email protected] if you have further questions.

  Answered 1 year ago by Vornado Air Family of Brands

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Q: QuestionWhere is this model made?

Asked 1 year ago by Steve.

• A:Answer The Velocity 5 R Heater is made overseas.

  Answered 1 year ago by Vornado Air Family of Brands

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Q: QuestionCan this unit be plugged-in to an extension cord or a power strip? (I purchased a different brand of space heater that said must ONLY be plugged-in to the wall outlet- and I have no wall outlet available to reach) Thank you.

Asked 1 year ago by Wes.

• A:Answer A heater really should never be connected to a power strip or surge suppressor. There have been numerous reports and articles telling of damage or failure to the power strip from overheating, too high a current draw. Regarding an extension cord, I urge you to search the topic to learn why or why not to use one, and what you need to look for if you do. Good luck.

  Answered 10 months ago by JayInMilpitasVerified Purchase

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Q: QuestionDoes this heater (Velocity 5R) shut off when it has reached the set temp or does the fan run constantly when it is on as one review stated?

Asked 1 year ago by unhappycook.

• A:Answer The fan does keep running. The temperature won't go up anymore than what you set.

  Answered 1 year ago by ShawnaGVerified Purchase

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Q: QuestionI'm seeing FO on unit read out, what does that stand for?

Asked 2 years ago by GREYHOUND.

• A:Answer This code means it is in fan only (FO) mode and is not producing heat.

  Answered 2 years ago by Vornado Air Family of Brands

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Q: QuestionHow long is cord

Asked 2 years ago by Cold.

• A:Answer 6-8 feet

  Answered 1 year ago by SteleeblueVerified Purchase

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Q: QuestionThere's a very strong chemical-like electrical smell that comes from the heater that doesn't go away no matter how long it is on. Is this normal or should I replace it? It works well and better than most space heaters and I would hate to see it go.

Asked 2 years ago by Lda1111.

• A:Answer Mine smells like airplane glue no matter how long it runs!

  Answered 1 year ago by Anonymous

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Q: QuestionAfter a power outage, does this unit return to operating?

Asked 2 years ago by Imez.

• A:Answer The heaters do not come back on after a loss of power.

  Answered 2 years ago by Vornado Air Family of Brands

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