A:Answer Hi - Here's how you can reset the VTech RM5764-2HD back to factory setting.
1. Press and hold PAIR key at the bottom of the parent unit until you hear a beep sound.
2. . Release the PAIR key, and then press the PAIR key again five times until you hear another beep sound.
3. The baby unit will sound another beep when the reset completes. Then, the baby unit will reboot.
Hope this helps,
-VTech Support
