“I can hear my baby fine but the baby cannot hear me through the talk function and also cannot hear the white noise playing. How can I fix this?”

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• Hi - We are sorry to hear that you are having issues with the VTech VM5254. Make sure that you are pressing and holding the TALK button on the parent unit to ensure that your voice will be heard on the baby unit. The sensitivity of the baby unit to noise depends on the sound detection sensitivity setting. The baby unit can detect small sounds even from the white noise when it is set to the highest setting. If you are still having issues with the unit, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 4:00 PM, Mondays through Fridays. Thank you, -VTech Support

  Answered by VTech Baby Monitors Team 3 years ago

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• Vtech 5 Video Monitor w Adaptive Night Light was given asa shower gift. Mother and Father have used is and feel its a tremendous help in taking caring of their son.

  Answered by sheba 3 years ago

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