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Questions & Answers

Your price for this item is $71.99
The comparable value price is $79.95
Page Showing 1-20 of 60 questions
  • QuestionHow far away can I be from the baby unit?

    • Answer The baby monitor has a maximum operating range of 1000 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I adjust the brightness of the night light?

    • Answer Yes, the night light offers adaptive brightness that automatically adjusts to the nursery's lighting conditions.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of battery does the monitor use?

    • Answer The monitor uses a 3.7V Lithium-ion polymer battery.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the monitor have an audio-only mode?

    • Answer Yes, the baby monitor offers an audio-only option.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the screen size of the parent unit?

    • Answer The parent unit features a high-resolution, 5-inch color LCD screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this baby monitor have a temperature sensor?

    • Answer Yes, the baby monitor includes a temperature sensor that allows you to monitor the nursery temperature from the parent unit.
    This question and answer was generated by AI based on customer and product data.
  • QuestionOne of my cameras stopped reading the temperature, what should I do to fix that?

    Asked by Mindy.

    • Answer Mindy - We are sorry to hear that you are having an issue with the VTech VM5254. Please try to do a complete reset on your unit. Kindly disconnect the power cord from both the parent and baby units. Turn off the parent unit and wait for 1 minute. Reconnect then test your baby monitor to see. If the issue still persists, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: VM5254. Thank you! - VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionWhat is the baby crying symbol on the monitor ?

    Asked by Ess.

    • Answer Hi - The crying baby icon on the menu setting of the VTech VM5254 is the Sound activation feature. When the said feature is on, and the baby unit detects no sound, the parent unit screen stays off to save power. Once a sound is detected, the parent unit screen and speaker turns on automatically, and you can see and hear your baby. The parent unit will then turn off again after 50 seconds of no sound detection. Thank you, -VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionCan this be connected to a smartphone or tablet?

    Asked by Rivky.

    • Answer Hi, The VTech VM5254 is not WiFi capable. You can only use the parent unit for monitoring. You may check hte model VTech RM5764HD, which does have a capability to be connected to a smartphone for remote monitoring. Thank you! - Vtech Support

      Answered by VTech Baby Monitors Team

  • QuestionDoes the camera move up, down or side to side? We want to be able to adjust it in order to see our baby clearly in the crib.

    Asked by Juice20.

    • Answer Amy - Yes, you can manually adjust the camera angle up, down and side to side to get a better view on the VTech VM5254. You can also press zoom and press the arrow keys to view in detail. If you have other inquiries, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: VM5254. Thank you! - VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionIf I have white noise in the nursery, will the parent monitor’s audio and video come back to life due to the white noise or will it stay in sleep mode until the baby cries?

    Asked by Tiffany.

    • Answer Tiffany - You can use the parent unit of the VTech VM5254 to adjust the microphone sensitivity of the baby unit from Lowest to Highest. The higher the sensitivity level, the more sensitive the baby unit is in detecting sounds that transmit to the parent unit. If you have other questions, please contact VTech Customer Support at 1-800-595-9511. We are open from 7:00 AM to 4:00 PM PST, Mondays through Fridays. When calling, please have your model number handy: VM5254. Thank you! - VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionCan you link cameras from the model VM5262 to this monitor?

    Asked by Claudia.

    • Answer Claudia - We apologize but the VTech VM5254 is a non-expandable unit hence you cannot add another unit to the system. Thank you! - VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionDoes is work with wifi or without wifi?

    Asked by Lyn.

    • Answer Without

      Answered by Anonymous

  • QuestionDoes this Vtech VM5254 Has the option to turn off the Night Vision feature?

    Asked by Celeb401.

    • Answer Hi - The night vision feature of the VTech VM5254 has not setting to turn it on or off. The said feature will automatically activate once the baby unit detects low light levels. Thank you, -VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionDoes the camera have to stay plugged up, rechargeable or can it be ran by batteries?

    Asked by Mbgirl.

    • Answer Mbgirl - The camera unit of the VTech VM5254 does not have a battery. The camera unit requires connection to an electrical outlet to function. Thank you! - VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionCan the adaptive night vision be repaired if it stops working?

    Asked by Fussy.

    • Answer Hi - We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. Thank you, -VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionIs the baby camera waterproof or water resistant

    Asked by Luckyone9.

    • Answer Hi - No, the VTech VM5254 is not waterproof nor water resistant. Thank you, -VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionDoes this model play Hush Little Baby?

    Asked by Kokomo.

    • Answer Yes, 5" Video Baby Monitor with adaptive night light

      Answered by VTech Baby Monitors Team

  • QuestionIs this monitor good for travel? I.e. all inclusive resort?

    Asked by Mc.

    • Answer Hi - You can bring the VTech VM5254 when going on vacation as long as the baby unit is plugged in to the AC power at all times to operate. Thank you, -VTech Support

      Answered by VTech Baby Monitors Team

  • QuestionDoes it work at 220 voltage?

    Asked by Anonymous.

    • Answer Hi - The VTech VM5254 works on 100-240V AC power. Thank you, -VTech Support

      Answered by VTech Baby Monitors Team