Questions & Answers
- Model:
- VM5254
- |
- SKU:
- 6444378
Highly rated by customers for: Overall Performance, Ease of use, Night Light
$67.95$67.95
Page Showing 61-64 of 64 questions
Q: QuestionI bought this for our newborn and every few minutes it goes to a black screen. I can’t see anything or hear.. how do I fix that issue?
Asked by Blackscreen.
- A:Answer Hi - We are sorry to hear that you are having an issue with the VTech VM5254. Like many electronic devices, a simple reset may resolve the issue. To do a complete reset on your baby monitor, kindly disconnect the power from the parent and baby unit then turn off both units. Wait for 1 minute then reconnect and test. If this does not help, please call us at 1-800-595-9511. We are open from 7:00 AM to 4:00 PM PST, Mondays through Fridays. When calling, please have your baby monitor model number handy: VM5254. Thank you! - VTech Support
Answered by VTech Baby Monitors Team
Q: QuestionWhere can I purchase a replacement charger for the monitor?
Asked by DevMich.
- A:Answer Hi - The AC adapter for the parent unit of the VTech VM5254 is available through us. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 for assistance. Thank you, -VTech Support
Answered by VTech Baby Monitors Team
Q: QuestionWhy is my screen so zoomed in?? How do I fix this
Asked by Anonymous.
- A:Answer Hi - We are sorry to hear that you are having issues with the VTech VM5254. You may need to relocate the baby unit to better suit the view or press the Zoom/Exit button to zoom out. For more details, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
Answered by VTech Baby Monitors Team
Q: QuestionDo the lullaby and white noise sounds only play for a timed set period, or can they run all night continuously (ie. for hours) while the monitor is on?
Asked by Poodlekins.
- A:Answer Poodlekins - The lullaby and soothing sound of the VTech VM5254 can be played for a time set period only. You can select from 60, 40, 30 and 15 minutes. Thank you! - VTech Support
Answered by VTech Baby Monitors Team
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