“Calls are only coming to line 1, and when the line is in use, the caller gets a busy signal. No option to leave a voicemail, the phone just hangs up on them. I tried to set up the lines to go to general mailbox but it is still giving a busy signal?”

1-1 of 1 Answer

• Hi - We are sorry to hear that you are having issues with the VTech CM18445. The built in answering system of the unit is not capable of picking up if the line is already in use. You can subscribe to a Voicemail service from your telephone service provider to serve as a back up when the line is in use. You just need to make sure that the Voicemail is setup to only pick up the call if the line is already on a call. Thank you, -VTech Support

  Answered by VTech Baby Monitors Team 3 years ago

  Helpful (0)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.