VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

22 answered questions about call history

• Q: Right now, if you're already on the phone and another call comes in, the system beeps endlessly until that second call is picked up. Is there a way to silence the Call Waiting Alert?

  Asked by Jenn 11 months ago

  • Best answer: Jenn - we are sorry to hear that you are hearing interruptions when you receive an incoming call waiting call. The CM18445 does not have a setting to mute the beep on the incoming call waiting call. Thank you!

    Answered by VTech_Support 11 months ago

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• Q: If the answering machine answers a call and starts recording a message and then someone picks up to talk to the caller does the answering machine stop recording? We want to record all calls for quality purposes.

  Asked by Rick 10 months ago

  • Best answer: Rick - Yes, the VTech CM18445 does have call intercept feature. Once a message is intercepted, it will stop recording. Thank you for your interest!

    Answered by VTech_Support 10 months ago

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• Q: Hello! Our current phones allow for all employees in the office to dial each other's extensions and call each other. Do these phones allow for this? My boss would like to make sure he can call us while he is in his office. Thanks!

  Asked by Anonymous 3 months ago

  • Best answer: Hi - Yes, the CM18445 has an intercom feature that will allow you to call another system extension registered to the unit. The unit is expandable up tp nine devices. The compatible expansion devices are the models CM18245 and CM18045. Thank you -VTech Support

    Answered by VTech_Support 3 months ago

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• Q: We had older main console and one cordless. An incoming call would be answered. The second in coming call would give the option to answer on other available device. We purchased this vetch and cordless to do the same but have been unsuccessful to do.

  Asked by Julie 3 months ago

  • Best answer: Julie - We are sorry to hear that the CM18445 does not work as expected. For you to be able to answer the second incoming call using the other extension, you need to make sure that there is an active line on line 2 and that you are subscribed to a rollover service. For more details, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you -VTech Support

    Answered by VTech_Support 3 months ago

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