“Hello - We have the 4-line business system and I cannot seem to be able to put a call on hold via the handheld device. I have checked the manual and it doesn't appear to be in it. Is there a simple fix for this user error that you can assist me with?”
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Hi - We are sorry to hear that you are having difficulties using the hold feature of the VTech CM18445. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Our team will assist you and replace any units if necessary. We look forward to hearing from you. Thank you, -VTech Support
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