“I am interested in purchasing this Office phone. We currently have 2 lines in our office. So my questions is : can we connect 2 wireless headset for the same phone base ? And if so can we add a total of (10) wireless headset ? Thank You.”
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Yes, you can register 2 wireless headsets into the same CM18445 Console. Each of the headset will be assigned a separate extension number (from 9 => 8 => 7 => 6 ... etc, with Console extension number being 0 as default). From the Console you can intercom or transfer a call to each of the headsets. User is also given an option to link one of the wireless headset with the Console, in that case, the linked headset will behave like a wired headset connected to the Console. ie. there are 2 ways to register a wireless headset to your system, either - as separate extension or - as an accessory dedicate to the Console (limited to 1 headset to each extension). No, you cannot add a total of 10 wireless headset to the system. Max allowable is 9. We don't recommend user to purchase only 1 Console but 9 headsets, reason is every headset user will be fighting for the dial pad on the console to make a call. The optimal configuration recommended is 1 Console + 4 Desksets / Handsets + 5 Wireless Headsets each used as accessory to the Console/Deskset/Handset.
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