“Due to Hipaa regulations, we are trying to find a way to silence the audbile voicemail as we do not want patients in the waiting room to hear our incoming messages if we are unable to make it to the phone, how do we do that???”

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• Dee - we are sorry if you are having issues with the audible message alert. You can turn it OFF by following the instructions below: 1. When the console is idle, press MENU/SELECT 2. Press the arrow down or up to scroll to ANS SYS SETUP, then press MENU/SELECT 3. Press the arrow down or up to scroll to MSG ALERT TONE, the press MENU/SELECT 4. Press the arrow down or up to scroll to choose ON or OFF 5. Press MENU/SELECT to save the setting Hope this helps! Thank you!

  Answered by VTech_Support 7 years ago

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• This product have a volume control.

  Answered by CommunityAnswer 7 years ago

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