“I have purchased this phone system for my business + 5 accessory handsets. The Answering Service works properly when the line is vacant, but if the line is in use it will not pick up, rather just rings and rings, never allowing a message to be left.”
Answer This Question
1-1 of 1 Answer
Mike - We are sorry if the unit is not working as expected. The answering machine will not pick up if a line is in use. The other option is to subscribe to voicemail. If you need more clarification on how the system works, please contact us at 1-800-595-9511. We are open from Mondays thru Fridays, 9:00 AM to 5:00 PM. Thank you!
Sorry, there was a problem. Please try again later.