“I want to use the Auto Attendant to give a recording with hours. (Ihave that in place) Now I want to give the option to press 1# to speak to someone. I only have the one phone line. Can this system do this? Can't figure out how!”
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Hi - Yes, the auto attendant will transfer a call to a system extension registered to the CM18445 when 1# is entered during the announcement. Please call our support team at 1-800-595-9511 for more details. Thank you.
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