“I can call my phone number and leave a message. However, the main console does not have the message in the general mailbox. I have no idea where the message went. It says no messages.”
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Hi - We are sorry to hear that you are having issues retrieving recorded messages. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Our team will assist you and replace any units under warranty. We look forward to hearing from you. Thank you, -VTech Support
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